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Tustin Lexus - Service Center

Tustin, CA

4.8
825 Reviews

825 Reviews of Tustin Lexus - Service Center

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August 22, 2019

Great service Lexus is warranting the dash on my 11 year old Lexus. Very impressed with Lexus! Great friendly service at Tustin Lexus, felt comfortable throughout More

by jkim0130
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Brando Alegre
August 13, 2019

Most recent service visit. I have been a customer of Tustin Lexus for 28 years and am always treated well.I can count on quality work for a fair price! More

by Capnray
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Iman Azimi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rick Massucci
5.0
This rating includes all reviews, with more weight given to recent reviews.
Derek Kincebach
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brando Allegre, George Chen
August 01, 2019

10 Years of Great Vehicles and Service The service advisors are helpful and competent. Thanks to Rick M. for always working with me on my last minute needs. Terrific vehicles and service. More

by Dr. LC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Massucci
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Evan
July 27, 2019

Very happy and pleased with my service each time! I have purchased 3 vehicles from Tustin Lexus and have been very impressed with their staff and professionalism! I would highly recommend them to anyo More

by April123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Massucci
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rick has been amazing to work with over the years and has a great personality and smile!
July 24, 2019

Courteous, Friendly and Efficient Everybody I dealt with on staff was courteous, friendly, efficient and knowledgeable. It was a pleasure to do business with them. I always take my car More

by VickiO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Brunsworth
July 10, 2019

Best Dealer / customer service Best customer service " I would never take my car anywhere else for service, I like the environment, my service advisor was Iman Azimi he was very ni More

by Khaleel Almusawi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Iman Azimi
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 14, 2019

Tustin Lexus Service Consultant-RICK MASSUCCI is a pro! I recently needed to take my GSF 350 in for an Oil change and regular visit and have not worked with Service Consultant-RICK MASSUCCI until this past More

by GSFMark-OC!
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Massucci
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 30, 2019

Recent service I took my 2013 RX in for service last week. Spoke with Steve Brunsworth while Iman was finishing up with another client, it was nice to catch up with More

by Happy customer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Iman Azimi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve Brunsworth
May 26, 2019

Maintenance I Received prompt, courteous and efficient service when I brought my car in for the regularly scheduled maintenance and Service was completed by the p More

by Lexus guy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Kim
May 20, 2019

Very quick and great Service Manager - George Glover Very quick and great Service Manager by George Glover. Had issue with needing a new tire and he looked for other outside pricing since Lexus says they More

by Nomi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
George Glover
May 22, 2019 -

Tustin Lexus responded

Thank you for sharing, Nomi. We are delighted to hear that George helped in giving you such a great service experience with us!

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