Tustin Lexus - Service Center

Excellent customer service. Staff is very friendly and efficient. They do quality work and get vehicle ready when promised. While vehicle in shop, they provided a nice courtesy v Staff is very friendly and efficient. They do quality work and get vehicle ready when promised. While vehicle in shop, they provided a nice courtesy vehicle to me for me to use . More

Excellent Service I am always pleased with the service I receive at Tustin Lexus and have been coming to this location for years! Rick Massucci takes care of all my co I am always pleased with the service I receive at Tustin Lexus and have been coming to this location for years! Rick Massucci takes care of all my concerns! More

My navigation was issue for 3 times finally fixed on 3rd time and I do not have problems anymore it is working good so far. time and I do not have problems anymore it is working good so far. More

GX 460 always friendly and helpful. keeps me updated on condition and time. seeks me out to keep me informed about progress. readily offers loaners to keep m always friendly and helpful. keeps me updated on condition and time. seeks me out to keep me informed about progress. readily offers loaners to keep me going More

Mr. Kim was responsive and well versed in the product, efficient and professional I enjoyed working with him and will was him on my next appointment efficient and professional I enjoyed working with him and will was him on my next appointment More

I love my Lexus CT 200h & Lexus Tustin Service! I love my Lexus CT 200h and Tustin Lexus Service keeps my CT in tip top shape. I have owned it since 2011 and I will drive it until it dies which is a I love my Lexus CT 200h and Tustin Lexus Service keeps my CT in tip top shape. I have owned it since 2011 and I will drive it until it dies which is a long way off at 77,000 miles because of the superb service I receive. More

Tustin Lexus Service Department is great from cradle to grave (making appointment through picking up my car after the service is complete). In my experience the service department has been efficient, knowl grave (making appointment through picking up my car after the service is complete). In my experience the service department has been efficient, knowledgeable, on target with maintenance estimates and very accommodating. More

Courteous and professional. I can always expect a great experience at this dealership and that's what I receive. From sales to service, Tustin Lexus is a great choice. I can always expect a great experience at this dealership and that's what I receive. From sales to service, Tustin Lexus is a great choice. More

fast and reliable . came in without an appointment and was helped as soon as I pulled into service area by Evan Q Nguyen who took my request. . came in without an appointment and was helped as soon as I pulled into service area by Evan Q Nguyen who took my request. More

Responsible and Considerate Nick was considerate. He offered me a shuttle pick-up or free service car. He kept me informed about service and time. I appreciate him for appreci Nick was considerate. He offered me a shuttle pick-up or free service car. He kept me informed about service and time. I appreciate him for appreciating me as a customer. More