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Tustin Lexus - Service Center

Tustin, CA

4.8
943 Reviews

943 Reviews of Tustin Lexus - Service Center

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September 27, 2021

A friendly , efficient, and knowledgeable dealer. Their service department gets an A+ too All around great service More

by NDMAC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Evan
Sep 28, 2021 -

Tustin Lexus responded

It's wonderful to hear that you enjoyed your visit with us! Thanks for stopping by and we hope to see you again! Best Regards, Tony D'Amato General Manager tonydamato@tustinlexus.com

September 27, 2021

Evan was very helpful and efficient in getting my car serviced. He kept in touch with me and set a shuttle up for me. More

by Judiskidmore
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Evan Nguyen
Sep 27, 2021 -

Tustin Lexus responded

We're pleased you received quality service and communication from Evan and you left satisfied. We hope your vehicle's running just like new. Best Regards, Tony D'Amato General Manager tonydamato@tustinlexus.com

September 26, 2021

Iman Azhimi always treats me great and updates me regarding the status of my 92 SC400. Julius is the most experienced tech and always works on my car per my request, and also does a great job and up More

by erwinL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Julius, Iman Azimi
Sep 27, 2021 -

Tustin Lexus responded

Erwin, Thank you so much for your loyalty to us here. We're incredibly lucky to have you as part of the family and we can't wait to work together for another 30 years! Best Regards, Tony D'Amato General Manager tonydamato@tustinlexus.com

September 25, 2021

Check-in is always fast and efficient and the guys are always courteous and friendly. More

by b2baysa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Massucci
Sep 27, 2021 -

Tustin Lexus responded

We're pleased to see you receive prompt and quality service and we appreciate you choosing us here. Can't wait to work together again in the near future. Best Regards, Tony D'Amato General Manager tonydamato@tustinlexus.com

September 24, 2021

I always get great service when bringing my car in for servicing. Paul Kim is great about explaining why an unexpected issues needs to be addressed and keeps me informed on my car's progress through the s More

by pearcebj1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Kim
Sep 27, 2021 -

Tustin Lexus responded

Paul's a great asset to us here and it's no surprise he takes great care of you and your vehicle. Thank you for giving us the opportunity to earn your business and we can't wait to see you here at your next service visit. Best Regards, Tony D'Amato General Manager tonydamato@tustinlexus.com

September 24, 2021

Good service, available time, fast, efficient. Good overall service and checking car. However, the rates have gone up this year. More

by Jimrfagan5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Iman Azimi
Sep 27, 2021 -

Tustin Lexus responded

Jim, We're happy to see that overall you're satisfied with your experience. Should you like to discuss our prices or anything else, please don't hesitate to contact me. I'm here to help. Best Regards, Tony D'Amato General Manager tonydamato@tustinlexus.com

September 18, 2021

My service experience was prompt, courteous and effective. Evan was quick, and effective. Kept me up to date on the progress More

by enicuban
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Evan Nguyen
Sep 20, 2021 -

Tustin Lexus responded

We're very pleased to see Evan provided you with quality service and communication and you drove home satisfied. We hope your vehicle's running just like new and we look forward to seeing you here at your next visit. Best Regards, Tony D'Amato General Manager tonydamato@tustinlexus.com

September 14, 2021

Always trying their best to shorten the service time and get ready to help the customers More

by Joseph
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Kim, Alex Kim
Sep 15, 2021 -

Tustin Lexus responded

Hi Joseph, we are thrilled that you always receive the service that you're looking for! We can't wait to see you back here again! Best Regards, Tony D'Amato General Manager tonydamato@tustinlexus.com

September 03, 2021

Great service and efficient. Really appreciate Derek and how he made us feel like we are important customers. It is unfortunate that the Tustin location is remodeling but I would still come back! More

by Leenykim
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Derek Kincebach
Sep 07, 2021 -

Tustin Lexus responded

We enjoy hearing that our team is working hard and our guests are leaving with a smile on their face. Can't wait to see you again! Best Regards, Tony D'Amato General Manager tonydamato@tustinlexus.com

September 03, 2021

The service was done on time just as promised and was seamless to set up. It was car’s first service and everything included in the service was explained prior to the service being done, More

by LAM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Iman Azimi
Sep 07, 2021 -

Tustin Lexus responded

We're more than happy to hear that your service experience was nothing short of stellar. Hope to see you again! Best Regards, Tony D'Amato General Manager tonydamato@tustinlexus.com

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