Tustin Lexus - Service Center

Great experience at Tustin Lexus. The service personnel "Iman" is super helpful, friendly and professional. I would highly recommend this place. "Iman" is super helpful, friendly and professional. I would highly recommend this place. More

I have been a customer for decades and remain happy with the service team. Service advisors are very attentive and do appropriate follow up. The quality of work is good. Construction is going on but the the service team. Service advisors are very attentive and do appropriate follow up. The quality of work is good. Construction is going on but they act like it’s all normal! Derek was my advisor this week and he is very knowledgeable, good listener, does what he says he will do. Great ambassador! More

Fast, professional and efficient. Done at the time they estimated. Rick Massucci who takes care of my vehicle maintenance paperwork is the best. Thank you for having him there to handle my vehicle care. O estimated. Rick Massucci who takes care of my vehicle maintenance paperwork is the best. Thank you for having him there to handle my vehicle care. Outstanding and also the individuals who does the complimentary washing at the end. : ) More

I found the service department to be very helpful and professional. I appreciate being offered a courtesy car whenever the service will take more than a few hours. professional. I appreciate being offered a courtesy car whenever the service will take more than a few hours. More

Every time I take my car in for service the staff is professional and friendly. professional and friendly. More

Excellent service and friendly staff. Always a wonderful experience when I visit this Lexus dealership. experience when I visit this Lexus dealership. More

Rick Massucci is someone we trust. If he says the job will get done and not to worry, then that is all we need to hear. Thank you as always Rick for taking care of mum and her NX200t. As well the service will get done and not to worry, then that is all we need to hear. Thank you as always Rick for taking care of mum and her NX200t. As well the service team at Tustin Lexus is beyond great. Experts in there fields. More

Very helpful and professional. They resolved my issue right away ✅ finished on time with appointment 🙂 right away ✅ finished on time with appointment 🙂 More

Efficient service and very customer friendly. Car returned timely with easy checkout. Paul especially great at his job. returned timely with easy checkout. Paul especially great at his job. More

Quick and easy check in process. Communication was excellent. There was a question with billing but was resolved immediately. Excellent service department excellent. There was a question with billing but was resolved immediately. Excellent service department More