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Tustin Lexus - Service Center

Tustin, CA

4.8
942 Reviews

942 Reviews of Tustin Lexus - Service Center

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January 06, 2022

This is my first ever Lexus to own And I would most definitely recommend not only the service department but the dealership to our family and friends. It’s the best place to be and I think you so much! More

by garvinvh
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Iman Azimi
Jan 06, 2022 -

Tustin Lexus responded

We thrive on positive feedback from all our guests and are so happy to hear you always have a great experience. We really appreciate your feedback and hope to see you back again soon! Best Regards, Tony D'Amato General Manager tonydamato@tustinlexus.com

January 06, 2022

Even though this dealership is currently under construction - I still received A+ treatment from Rick and his team!! More

by Explorie1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Massucci
Jan 07, 2022 -

Tustin Lexus responded

Providing 5-star service is our top priority, which is why we're happy to see you received just that from Rick! We look forward to working with you again! Best Regards, Tony D'Amato General Manager tonydamato@tustinlexus.com

January 03, 2022

Easy loan car. Professional agent. Prompt diagnosis. Not pushing us to fix all issues presented More

by MNN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Kim
Jan 04, 2022 -

Tustin Lexus responded

It truly makes us happy to know that our team made sure you were able to get back on the road! Please stop by or contact us if there is anything else we can help you with! Best Regards, Tony D'Amato General Manager tonydamato@tustinlexus.com

January 03, 2022

Service was efficient and professional. I got an appointment for next day service easily, service was prompt and recommendations were very helpful. More

by mgarywong
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Kim
Jan 03, 2022 -

Tustin Lexus responded

We are glad that our service team got you in and out in no time! Thank you for choosing us and we look forward to serving you again soon. Best Regards, Tony D'Amato General Manager tonydamato@tustinlexus.com

December 29, 2021

Derek K is definitely the go to guy for our service needs. We bring our cars to you because of his responsive service and knowledge. More

by miry_poems.09
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Derek Kincebach
Dec 31, 2021 -

Tustin Lexus responded

Providing 5-star service is our top priority, which is why we're happy to see you received just that from Derek! We can't wait to hear from you again! Best Regards, Tony D'Amato General Manager tonydamato@tustinlexus.com

December 28, 2021

They provide Great Customer Service! Everyone is very welcoming and helpful. Will continue to use this dealership More

by ushas
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Iman Azimi
Dec 28, 2021 -

ushas responded

They provide Great Customer Service! Everyone is very welcoming and helpful. Will continue to use this dealership

Dec 31, 2021 -

Tustin Lexus responded

We are so happy to hear that you enjoyed your experience with us! Your business and time are much appreciated! We look forward to working with you again! Best Regards, Tony D'Amato General Manager tonydamato@tustinlexus.com

December 19, 2021

Very professional, booked an appointment and they adhered to scheduled time and time of service and wash.. More

by Blonde
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Iman Azimi, Rick Massucci, Derek Kincebach
Dec 20, 2021 -

Tustin Lexus responded

The satisfaction of our customers is of the utmost importance to us and we're pleased to hear that is what you received from our service team. We appreciate your business and we can't wait to see you again soon! Best Regards, Tony D'Amato General Manager tonydamato@tustinlexus.com

December 17, 2021

Nice folks and you never have to worry about a problem after they take care of your car . Always reliable. More

by Rat
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brando
Dec 20, 2021 -

Tustin Lexus responded

We are so proud to hear that you always have a wonderful visit with us! Thank you so much for your loyalty and we look forward to seeing you again soon! Best Regards, Tony D'Amato General Manager tonydamato@tustinlexus.com

December 16, 2021

Excellent, quick, and friendly service. Was able to get my car serviced without missing work. More

by sp
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Derek Kincebach
Dec 20, 2021 -

Tustin Lexus responded

We are so happy that we are able to get you back on the road in no time! Thank you for taking the time to leave this review and we hope to see you soon! Best Regards, Tony D'Amato General Manager tonydamato@tustinlexus.com

December 16, 2021

Dealership offers great customer service, but the costs charged for services are a bit overpriced. More

by R Lexus
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brando Alegre
Dec 20, 2021 -

Tustin Lexus responded

While pleased to see you're satisfied with the level of service you receive, we're disappointed you're not satisfied with the cost of our services. Your satisfaction is our top priority, so please don't hesitate to contact Service Manager George Glover at 714-368-3260 or georgeglover@tustinlexus.com should you like to discuss prices or anything else. Best Regards, Tony D'Amato General Manager tonydamato@tustinlexus.com

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