Back

Tustin Lexus - Service Center

Tustin, CA

4.8
942 Reviews

942 Reviews of Tustin Lexus - Service Center

Sort by
March 16, 2022

Iman was very helpful and provided clear communication of services and pricing. I am very happy with the quality of work and service provided. More

by Glemye
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Iman Azimi
Mar 16, 2022 -

Tustin Lexus responded

We are so happy to hear that you had an enjoyable experience here at Tustin Lexus. Please let us, or Iman know if there is anything else we can help you with! Best Regards, Tony D'Amato General Manager tonydamato@tustinlexus.com

March 13, 2022

Great service department and service writer nice newly remodeled office with alignment scanner when you pull into service More

by Roads
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Massucci, Derek Kincebach
Mar 14, 2022 -

Tustin Lexus responded

It's wonderful to hear that you enjoyed your service experience with us! Thanks for this quality review and we hope to see you soon. Best Regards, Tony D'Amato General Manager tonydamato@tustinlexus.com

March 09, 2022

My favorite lexus dealership. I’ve had my car for 15+ years and I’ve gone to many different dealerships throughout those years. I can say Tustin Lexus is by far the greatest. The More

by Trisha
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Iman Azimi, Rick Massucci, Derek Kincebach
Mar 10, 2022 -

Tustin Lexus responded

Trisha, we are so proud to hear that our team continuously provides you with the top-notch service that you deserve! We appreciate your loyalty and look forward to serving you for another 15+ years! Best Regards, Tony D'Amato General Manager tonydamato@tustinlexus.com

March 06, 2022

Iman always great me well and is very helpful with any issues may have with the car. More

by gabyholling
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Iman Azimi
Mar 07, 2022 -

Tustin Lexus responded

You deserve nothing but the best, and we're grateful to know Iman always provides you with nothing less than that! Hope to see you again soon! Best Regards, Tony D'Amato General Manager tonydamato@tustinlexus.com

February 27, 2022

Excellent and fast service! Resolve the issue accurately. Dont have to wait so long. Friendly service. More

by tom_tran2000
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Kim
Feb 28, 2022 -

Tustin Lexus responded

Tom, We are happy you received prompt and quality service and this issue has been resolved. Thanks for taking the time to share this and we'll see you again soon. Best Regards, Tony D'Amato General Manager tonydamato@tustinlexus.com

February 26, 2022

My car was recently serviced. The service representative was efficient and communicated clearly regarding the status of my car. The work was completed as promised. The new remo More

by PMac
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Massucci
Feb 28, 2022 -

Tustin Lexus responded

We are very happy you enjoyed both our service and our newly remodeled facility. Thanks for being a valued customer and we'll see you here at your next visit. Hope all is well. Best Regards, Tony D'Amato General Manager tonydamato@tustinlexus.com

February 26, 2022

Always the best service and crew and absolutely loved the remodeled showroom and drive up drop off area. More

by Twoheadley
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brando Alegre
Feb 28, 2022 -

Tustin Lexus responded

Thanks for stopping by! We're glad you love our new and improved facility and we look forward to continuing to help take care of all your Lexus needs for years to come. Best Regards, Tony D'Amato General Manager tonydamato@tustinlexus.com

February 25, 2022

Courteous prompt. Didnot have to wait. The waiting area was very clean. I was told of the process in details. More

by Aphessetche I'm
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Nehrir, Derek Kincebach
Feb 25, 2022 -

Tustin Lexus responded

We're very happy you enjoyed both our service and our facility. Thank you for stopping by and we look forward to working together again soon. Best Regards, Tony D'Amato General Manager tonydamato@tustinlexus.com

February 18, 2022

Courteous and professional personalized service. I was going to have to cancel the day I had my warranty service scheduled due to a funeral. They gladly offered me a courtesy vehicle and were so com More

by Andi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brando
Feb 21, 2022 -

Tustin Lexus responded

Andi, we are so happy to see that you felt comfortable during your service experience here with Brando! You know you're always welcome to come back to see us anytime you want! Thanks so much again! Best Regards, Tony D'Amato General Manager tonydamato@tustinlexus.com

February 17, 2022

Great customer service from Nick Nehrir! Had a very pleasant experience at Tustin lexus dealership More

by bret_banderas2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Nehrir
Feb 18, 2022 -

Tustin Lexus responded

We will be sure to let Nick know about your awesome review! We appreciate you taking the time to let us know about your experience and we can't wait to see you again! Best Regards, Tony D'Amato General Manager tonydamato@tustinlexus.com

...
63
...