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Tustin Lexus - Service Center

Tustin, CA

4.8
938 Reviews

938 Reviews of Tustin Lexus - Service Center

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May 17, 2022

Rick is the best. Great customer service. Thank you, Olivia Lara Rick is the best Rick is the best More

by footballgma107
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Massucci
May 17, 2022 -

Tustin Lexus responded

We're more than happy to hear that your experience was nothing short of stellar from Rick. We look forward to serving you again! Best Regards, Tony D'Amato General Manager tonydamato@tustinlexus.com

May 09, 2022

Very professional service advisor Iman Azimi-Ghomi was friendly, answered all my questions. Remodeled facility is great . More

by bystritskii
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Iman Azimi
May 09, 2022 -

Tustin Lexus responded

We couldn't be happier to see that Iman went above and beyond to provide you with a 5-star experience. Can't wait to see you again! Best Regards, Tony D'Amato General Manager tonydamato@tustinlexus.com

May 09, 2022

Everyone has been so friendly and helpful. I had problems with some Electrical and they fixed it right away. More

by Bonafer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sergio, Paul and Nick have been very helpful. , Alex Kim
May 09, 2022 -

Tustin Lexus responded

It truly makes us happy to know that you were impressed with our service! Please let us know if there is anything else we can help you with! Best Regards, Tony D'Amato General Manager tonydamato@tustinlexus.com

May 04, 2022

Great service & team. Great follow up on the work being achieved and the team was welcoming. More

by alaliberte546
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Iman Azimi
May 04, 2022 -

Tustin Lexus responded

We are pleased to hear that you had a smooth service visit and we hope to see you again! Take care! Best Regards, Tony D'Amato General Manager tonydamato@tustinlexus.com

April 26, 2022

Consistently above average and thorough. I highly recommend. Comfortable and well kept facilities. They make you feel like a valued customer. More

by Mark Raz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Massucci
Apr 27, 2022 -

Mark Raz responded

We love your dealership!

Apr 28, 2022 -

Tustin Lexus responded

Hi Mark, it's wonderful to hear that you always have an amazing experience here with us! We appreciate your loyalty and look forward to working with you again! Best Regards, Tony D'Amato General Manager tonydamato@tustinlexus.com

April 23, 2022

Professional and reliable are what I value the most of this dealer. I have been their customer for the last 20+ years. More

by Orange40yrs
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Derek Kincebach
Apr 25, 2022 -

Tustin Lexus responded

We are ecstatic to hear that you always receive the 5-star service that you're looking for! We look forward to working with you for another 20 years! Best Regards, Tony D'Amato General Manager tonydamato@tustinlexus.com

Apr 25, 2022 -

Orange40yrs responded

Thank you for being there as always when I need help for my Lexus.

April 23, 2022

Evan is a fantastic service manager. He kept me up to date on my service and did his best to get parts snd labor covered, after my warranty had expired. He is a true professional. More

by Ssjeraskin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Evan, Iman Azimi
Apr 25, 2022 -

Tustin Lexus responded

We are so happy that Evan was able to take care of all of your needs and we're proud to have him on our team. We look forward to seeing you at your next service visit! Thank you! Best Regards, Tony D'Amato General Manager tonydamato@tustinlexus.com

April 21, 2022

Derek in the service department is always a pleasure to work with. Very accommodating with my last minute appointment and communicative. Highly recommend Derek for all your service needs. More

by TD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Derek Kincebach
Apr 22, 2022 -

Tustin Lexus responded

We are ecstatic to hear that you had a 5-star experience here with Derek and our team. We look forward to seeing you at your next service visit! Best Regards, Tony D'Amato General Manager tonydamato@tustinlexus.com

April 20, 2022

I have been a very satisfied customer of Tustin Lexus for over 31 years. Their recent remodel has turned their facility into a great place to do business! More

by capnray3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Iman Azimi
Apr 21, 2022 -

Tustin Lexus responded

It truly makes us happy to hear that you always receive the service that you deserve! We appreciate your loyalty and look forward to working with you for another 31 years! Best Regards, Tony D'Amato General Manager tonydamato@tustinlexus.com

April 17, 2022

Iman was great to work with! Hit him up if you need a service person! More

by Sookasum
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Iman Azimi
Apr 19, 2022 -

Tustin Lexus responded

We can't wait to let Iman know about your kind words! Feel free to contact us with any questions or comments that you might have in the future! Best Regards, Tony D'Amato General Manager tonydamato@tustinlexus.com

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