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Tustin Lexus - Service Center

Tustin, CA

4.8
942 Reviews

942 Reviews of Tustin Lexus - Service Center

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July 07, 2022

Excellent customer service that keeps you informed on car status when getting preventative maintenance performed on car. More

by Johnv
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brando
Jul 08, 2022 -

Tustin Lexus responded

It's a pleasure to hear that you had such a positive service visit here was Tustin Lexus! We appreciate your business and look forward to working with you again! Best Regards, Tony D'Amato General Manager tonydamato@tustinlexus.com

July 06, 2022

great service as always. new waiting area is large and very nice. needs more than one main tv in order to view things other than news. More

by hafjpnz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Derek Kincebach
Jul 07, 2022 -

Tustin Lexus responded

We are so happy that you always receive the service that you deserve! Please know how much we appreciate you choosing to do business with us and we hope to see you again. Best Regards, Tony D'Amato General Manager tonydamato@tustinlexus.com

July 05, 2022

Derek is a delight to work with, and always provides a satisfying customer experience that keeps me coming back again and again to this dealership, where I bought my RX over 20 years ago! The remodeling o More

by Rachelle
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Derek Kincebach
Jul 06, 2022 -

Tustin Lexus responded

Hi Rachelle, we are thrilled to hear that Derek constantly provides you with a memorable experience! We truly appreciate your loyalty and we look forward to many more years to come! Best Regards, Tony D'Amato General Manager tonydamato@tustinlexus.com

June 30, 2022

Great service. Great customer care. Clean, spotless and brand new. Great waiting area to work or relax. More

by Tntdds
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Kim
Jul 01, 2022 -

Tustin Lexus responded

We are so happy that you enjoyed our service and facility! Can't wait to see you again! Best Regards, Tony D'Amato General Manager tonydamato@tustinlexus.com

June 28, 2022

Always timely and great customer experience. The estimate is typically in line with final costs as well More

by parkeyfam
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mando
Jun 29, 2022 -

Tustin Lexus responded

We are thrilled to hear that you always receive the service that you deserve! We look forward to working with you again! Best Regards, Tony D'Amato General Manager tonydamato@tustinlexus.com

June 28, 2022

Rick is always great to work with and makes sure any concerns are addressed and follows up afterward. He makes it very easy to drop the car off and get into a loaner so I can go about my day. Thanks! More

by austin.wadva
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Massucci
Jun 29, 2022 -

Tustin Lexus responded

We are pleased to hear that Rick constantly provides you with a smooth visit! We appreciate your business and we can't wait to see you again soon! Best Regards, Tony D'Amato General Manager tonydamato@tustinlexus.com

June 28, 2022

The service team always goes out of their way to create a pleasant experience. I also really like the remodeling they’ve done to their dealership. More

by davidcehrlich
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Massucci, Derek Kincebach
Jun 29, 2022 -

Tustin Lexus responded

We're more than happy to hear that your experiences are always nothing short of stellar. Thanks for your loyalty to us and we look forward to serving you again! Best Regards, Tony D'Amato General Manager tonydamato@tustinlexus.com

June 24, 2022

Great service i appreciate service in a timely manner very clean location staff is friendly and courteous More

by Maria Barraza
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eddie Lopez
Jun 27, 2022 -

Tustin Lexus responded

Maria, it's great to hear when our customers have such a positive experience, as we look to provide that to each and every customer. Hope to see you back here again! Best Regards, Tony D'Amato General Manager tonydamato@tustinlexus.com

June 24, 2022

Derek K. from the Service Department is always a pleasure to work with. He addresses all your concerns and follows up in a timely manner. More

by TD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Derek Kincebach
Jun 27, 2022 -

Tustin Lexus responded

We are pleased to see that Derek constantly provides you with a 5-star visit! Thank yo for always choosing us and we hope to see you soon! Best Regards, Tony D'Amato General Manager tonydamato@tustinlexus.com

June 21, 2022

Tustin Lexus is a great dealership starting with my initial purchase followed by routine maintenance! Highly recommend! More

by rmanaka
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Iman Azimi, Derek Kincebach
Jun 22, 2022 -

Tustin Lexus responded

It truly makes us happy to know that our sales and service team provided you with an outstanding experience! Thank you for your loyalty and we look forward to seeing you back here again! Best Regards, Tony D'Amato General Manager tonydamato@tustinlexus.com

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