Tustin Lexus - Service Center

Very accommodating and communicative. Worked hard to take care of what I needed throughout the process. Worked hard to take care of what I needed throughout the process. More

Paul is a great service pro who got me in and out quickly. Excellent prices. My car rides perfectly and looks brand new. Thanks for the car wash! quickly. Excellent prices. My car rides perfectly and looks brand new. Thanks for the car wash! More

Great customer and provide clear services to be added. Showing video clips of the service is great. Showing video clips of the service is great. More

This is good service dealer. The staff is polite and quick. I like it very much The staff is polite and quick. I like it very much More

Jorge was very friendly and kept me updated on the status of my repair. Very nice loaner car. Professional and attentive staff. of my repair. Very nice loaner car. Professional and attentive staff. More

Once again, Fantastic customer service from Nick, my service advisor. Nick never seems to let me down. Great communication skills (phone/text). Has good attention to detail on recommendations. service advisor. Nick never seems to let me down. Great communication skills (phone/text). Has good attention to detail on recommendations. More

Great, clean and extremely professional dealership. My service advisor Steve was excellent, prompt and great people skills. Highly recommend them to all. My service advisor Steve was excellent, prompt and great people skills. Highly recommend them to all. More

Great, attentive, courteous service from the minute I arrived for my first 1:00appt for maintenance on my (used) NEW Lexus. Steve Rivera took care of all my questions & assisted me seamlessly! I felt a arrived for my first 1:00appt for maintenance on my (used) NEW Lexus. Steve Rivera took care of all my questions & assisted me seamlessly! I felt assured & confident with his expertise & pleasant personality! Exceeded my expectations. Thanks for having a great person on your service team. I plan to establish Tustin Lexus for future maintenance needs! More

All good. Good communication, quick and easy check in. Extra work needed was clear. Only negative issue was had to wait 30 minutes to get car washed. It was a Good communication, quick and easy check in. Extra work needed was clear. Only negative issue was had to wait 30 minutes to get car washed. It was already a hour after the time to pick up the car More

If you want fair prices and honest employees, this is the place to bring your Lexus. Incredibly friendly and knowledgeable service tech Evan took care of me and my car. I have a Lexus dealership 5min away ca place to bring your Lexus. Incredibly friendly and knowledgeable service tech Evan took care of me and my car. I have a Lexus dealership 5min away called South Bay Lexus who have screwed me time after time (and I have receipts) that I decided to drive an hour away to come to this dealership on recommendations from others who come here, and with the service I was provided with, this will be my official dealership moving forward. More