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Tustin Lexus - Service Center

Tustin, CA

4.8
942 Reviews

942 Reviews of Tustin Lexus - Service Center

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March 21, 2025

Stieve was very helpful, I am thankful to him for making the service process so easy for me. More

by nadir
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stieve
Mar 24, 2025 -

Tustin Lexus responded

Hello Nadir, we're happy you found Stieve to be so supportive during your experience here at Tustin Lexus. We do hope we can be of assistance in the future. Take care!

March 21, 2025

I am satisfied with the service at this dealership. I recommend the service for future work. More

by Caspianfp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ray Wood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rick Massuchi
Mar 24, 2025 -

Tustin Lexus responded

Hello, we are very happy we could provide you with a positive experience! Thanks for the recommendation, and have an amazing day!

March 20, 2025

Tustin Lexus service team are great. Alex is very helpful and delivered high standard of customer service. More

by Nora
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Velasquez
Mar 22, 2025 -

Tustin Lexus responded

Hello Nora, we're happy you found our staff to be so supportive during your experience here at Tustin Lexus. We do hope we can be of assistance in the future. Take care!

March 19, 2025

awesome dealership great with communication. . Steve Rivera is wonderful.. Highly Recommend seeing him for service More

by Jay
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Rivera
Mar 22, 2025 -

Tustin Lexus responded

Hi Jay, we're happy to hear you had such a positive experience with Steve! Thanks for the recommendation, and have an amazing day!

March 19, 2025

The dealership is organized professional, clean and Steve in Service is top rated. He listens to his clients and doesn’t try to over sale service items not needed immediately. This trait is greatly apprecia More

by luckyladysings
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve in service
Mar 22, 2025 -

Tustin Lexus responded

Hello, we're happy you found Steve to be so supportive during your experience here at Tustin Lexus. Feel free to reach out to us if you need anything. Have a wonderful day.

March 19, 2025

The service rep. , Dennis Palacios, was very professional, efficient, clear, and respectful. The waiting area was comfortable. The wait time was reasonable. More

by Tere
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dennis Palacios
Mar 22, 2025 -

Tustin Lexus responded

Hello Tere, we're happy you found Dennis to be so supportive during your experience here at Tustin Lexus. Feel free to reach out to us if you need anything. Have a wonderful day.

March 19, 2025

I bought 2023 Lexus ES 300h at Lexus Tustin, and I am very satisfied with the performance of this vehicle. The service of this dealer is perfect and I am very excited. Thank you very much Alex. More

by daonguyen41
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex
Mar 19, 2025 -

Tustin Lexus responded

Hello, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

March 17, 2025

Everyone is very nice and professional. They go over everything that needs to be fixed on my vehicle. If anything Requires attention they will also let me know if it’s something that needs More

by stephanie bieker
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick
Mar 21, 2025 -

Tustin Lexus responded

Hi Stephanie, we're happy you found our staff to be so supportive during your experience here at Tustin Lexus. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

March 16, 2025

Its pleasure to work with Tustin Lexus All staffs are co-operative Thanks to Dennis for quick response More

by bobsavalia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ray Wood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 20, 2025 -

Tustin Lexus responded

Hi, we are delighted to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

March 15, 2025

Great service and Paul was excellent. I was kept informed throughout the whole process and was aware of progress on my car. More

by Meena
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul
Mar 17, 2025 -

Tustin Lexus responded

Hi Meena, we're happy you found Paul to be so supportive during your experience here at Tustin Lexus. Please let us know if there is anything else we can do for you; we are more than happy to help!

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