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Tustin Lexus - Service Center

Tustin, CA

4.8
942 Reviews
Call Service Center (714) 544-4800

942 Reviews of Tustin Lexus - Service Center

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August 12, 2022

I was able to get an appointment with a short notice. Job was done in time as promised. Very courteous and friendly. Overall a very good experience More

by Sonnymohindra
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Derek Kincebach
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Aug 15, 2022 -

Tustin Lexus responded

We are ecstatic to hear that we were able to get you in and out as soon as possible! Hope to see you again! Best Regards, Tony D'Amato General Manager tonydamato@tustinlexus.com

August 12, 2022

Tustin Lexus Dealership location is close to my home. It is clean, efficient services, and friendly people. Iman was my service person for the past 10+ years..He was great and trustworthy. More

by leungrebecca45
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Iman Azimi
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Aug 15, 2022 -

Tustin Lexus responded

We are so happy that Iman and our team always takes such good care of you! We look forward to another 10 years! Best Regards, Tony D'Amato General Manager tonydamato@tustinlexus.com

August 12, 2022

Brando was polite and professional, and very friendly. My experience was positive and I would recommend the dealership. More

by Sunsetparkmaple
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brando
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Aug 15, 2022 -

Tustin Lexus responded

We're more than happy to hear that your experience was nothing short of stellar with Brando! We can't wait to see you again! Best Regards, Tony D'Amato General Manager tonydamato@tustinlexus.com

Aug 16, 2022 -

Sunsetparkmaple responded

I do have one recommendation. Please offer tea in the lounge.

August 11, 2022

The service was excellent, and Evan was great! He took care of all of my needs promptly, explained everything clearly, and was very curteous. More

by eileenforbes
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Evan Nguyen
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Aug 12, 2022 -

Tustin Lexus responded

We are ecstatic to hear that you had such a great service with Evan! Hope to see you again soon! Best Regards, Tony D'Amato General Manager tonydamato@tustinlexus.com

August 07, 2022

Very nice show room. Good service on my recent annual service. Good car wash after service More

by Don77alex
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Evan
Report | Print
Aug 08, 2022 -

Tustin Lexus responded

We are glad that you were impressed with our service and facility! We hope to see you back here again! Take care. Best Regards, Tony D'Amato General Manager tonydamato@tustinlexus.com

August 07, 2022

Dealership service department is very accommodating and professional. I have had good experiences when dealing with them. More

by aspitzer4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Massucci
Report | Print
Aug 08, 2022 -

Tustin Lexus responded

It's a pleasure to hear that you had a wonderful service visit! Hope to see you back here again! Best Regards, Tony D'Amato General Manager tonydamato@tustinlexus.com

August 06, 2022

Brando was great in working with mechanic in diagnostics and getting the noise issue addressed. More

by Deepak Patel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brando
Report | Print
Aug 08, 2022 -

Tustin Lexus responded

Hi Deepak, we are pleased that Brando provided you with a positive visit! Hope to see you again! Best Regards, Tony D'Amato General Manager tonydamato@tustinlexus.com

August 06, 2022

Really great and responsive team all around. I was helped mainly by Paul Kim, who went above and beyond to help me, and Derek Kincebach was very helpful on my second visit. Everyone was super pa More

by Richard Kouar
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Kim, Derek Kincebach
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Aug 08, 2022 -

Tustin Lexus responded

Hi Richard, we are so happy that Derek and Paul went the extra mile to make sure you always leave a happy customer! We can't wait to see you again! Best Regards, Tony D'Amato General Manager tonydamato@tustinlexus.com

August 04, 2022

Evan is my go to person when it comes to my car. He is always friendly and professional. More

by Gracejo79
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Evan Nguyen
Report | Print
Aug 05, 2022 -

Tustin Lexus responded

We can't wait to let Evan know about your kind words and we look forward to working with you again! Best Regards, Tony D'Amato General Manager tonydamato@tustinlexus.com

August 03, 2022

Efficient and Friendly service in a timely manner with ease of getting an appointment when needed. More

by JerseyMan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Iman Azimi, Derek Kincebach, Jeremy Harris
Report | Print
Aug 04, 2022 -

Tustin Lexus responded

It's great to hear that you had a quick and easy visit here with us! Hope to see you back here again! Best Regards, Tony D'Amato General Manager tonydamato@tustinlexus.com

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