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Tustin Lexus - Service Center

Tustin, CA

4.8
946 Reviews

946 Reviews of Tustin Lexus - Service Center

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January 04, 2023

very professional, courteous and timely. Have been coming to Tustin Lexus for years and I have always been impressed by their service. More

by nushin jazayeri
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Iman Azimi
Jan 05, 2023 -

Tustin Lexus responded

It pleases us to see that our tam always provides you with an amazing visit! We look forward to serving you again! Best Regards, Tony D'Amato General Manager tonydamato@tustinlexus.com

January 04, 2023

Always there and always helpful. They go above and beyond. I’m really grateful for that. More

by gazelem41
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Iman Azimi
Jan 05, 2023 -

Tustin Lexus responded

We are so happy that our team constantly provides you with an amazing visit! Thank you for this positive review and we look forward to working with you again! Best Regards, Tony D'Amato General Manager tonydamato@tustinlexus.com

January 03, 2023

Appointments are very easy to set. Service advisors are all professional and courteous. Their service reception is very clean. Waiting area is spacious and comfortable. Very good c More

by EV
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick Massucci
Jan 05, 2023 -

Tustin Lexus responded

Customer satisfaction is our main goal, and it pleases us to hear of your experience with Rick! Feel free to call or stop by if there is anything else we can do for you. Thank you so much! Best Regards, Tony D'Amato General Manager tonydamato@tustinlexus.com

January 03, 2023

Work done perfectly and promptly. Derek explained the situation and solution very politely and timely. Really appreciated. More

by nt
Recommend Dealer
Yes
Employees Worked With
Derek Kincebach
Jan 05, 2023 -

Tustin Lexus responded

We're pleased that Derek took such good care of you and made your experience so quick and painless! Hope to see you again! Best Regards, Tony D'Amato General Manager tonydamato@tustinlexus.com

January 03, 2023

Really like Derek excellent consultant will always ask for him. there is nothing else I have to say. More

by bondhmss
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Derek Kincebach
Jan 05, 2023 -

Tustin Lexus responded

We strive to provide our customers with an experience they can't receive anywhere else and we're so proud that Derek provided just that to you. We can't wait to see you again! Best Regards, Tony D'Amato General Manager tonydamato@tustinlexus.com

January 03, 2023

IMAN is the reason why I get my service done at Tustin Lexus! He always take care of what service my car needs and does a great job breaking it down. More

by John
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Iman Azimi
Jan 05, 2023 -

Tustin Lexus responded

John, we’re proud of Iman and his efforts to ensure that you leave a happy customer! We look forward to working with you again soon! Best Regards, Tony D'Amato General Manager tonydamato@tustinlexus.com

December 29, 2022

Service experience was excellent. Service technician was the best! I will continue to use and recommend this dealership. More

by TPaschen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Paschen
Dec 29, 2022 -

Tustin Lexus responded

We are thrilled that you had an enjoyable service visit! Hope to see you again soon! Best Regards, Tony D'Amato General Manager tonydamato@tustinlexus.com

December 29, 2022

Purchased additional item after new car sales. Items were installed and car delivered. Evan Nguyen , Service Advisor, helped with coordinating installation. More

by chuck
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Evan Nguyen, Service Advisor.
Dec 29, 2022 -

Tustin Lexus responded

Chuck, it's wonderful to see that Evan worked hard to make sure you left a happy customer! Thank you for this great review and we hope to see you soon! Best Regards, Tony D'Amato General Manager tonydamato@tustinlexus.com

December 29, 2022

I had 8 services done so far and they were done in timely manner. I didn't have to wait long time and at the time of major service I was provided loaner vehicle. More

by 8853hp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
do not remember
Dec 30, 2022 -

Tustin Lexus responded

It's great to hear that we got you back on the road in no time! We hope to see you again soon! Best Regards, Tony D'Amato General Manager tonydamato@tustinlexus.com

December 29, 2022

Brando A. is superior! He’s focused, knowledgeable and always with great follow-up as to concerns & timing. Even though our Lexus is older Brando treats us as More

by Marcia Billings
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brando Alegre
Dec 30, 2022 -

Tustin Lexus responded

Marcia, it's a great pleasure to hear that Brando made sure you had a positive experience! Thank you for choosing us and we look forward to serving you again soon. Best Regards, Tony D'Amato General Manager tonydamato@tustinlexus.com

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