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Tustin Lexus - Service Center

Tustin, CA

4.8
945 Reviews
Call Service Center (714) 544-4800

946 Reviews of Tustin Lexus - Service Center

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January 19, 2023

Easy to make a service appointment. Everything is communicated, and my car is always serviced in a timely manner. More

by daynadickey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Nehrir
Report | Print
Jan 20, 2023 -

Tustin Lexus responded

Dayna, We take pride in providing quality service and we're happy to see you receive just that. Thanks for being part of our Tustin Lexus Family and we look forward to seeing you here at your next service visit. Best Regards, Tony D'Amato General Manager tonydamato@tustinlexus.com

January 18, 2023

Perfect service and service advisor was so helpful and very accommodating. Tustin lexus is the best More

by Socorrolucero
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Iman Azimi
Report | Print
Jan 18, 2023 -

Tustin Lexus responded

Thanks for being a valued customer and thanks for this great feedback. We're lucky to have you as part of our Tustin Lexus Family and we look forward to continuing to work together for many years to come. Best Regards, Tony D'Amato General Manager tonydamato@tustinlexus.com

January 17, 2023

Very excellent communication and fast service And providing customer satisfaction in timely manner Always good communication More

by stevelee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Derek Kincebach
Report | Print
Jan 18, 2023 -

Tustin Lexus responded

Steve, We understand your time is valuable and we're happy to see that our team provided you with prompt and quality service. Thanks for choosing us here for all of your Lexus needs and we'll see you again soon. Best Regards, Tony D'Amato General Manager tonydamato@tustinlexus.com

January 13, 2023

Reluctantly took car to dealer as have had bad experience with other dealers. Surprisingly, everything went smoothly. Very pleased with how we were treated and ease of getting the problem defined & fixed. R More

by LSR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick Massucci
Report | Print
Jan 16, 2023 -

Tustin Lexus responded

Our team works hard to deliver high quality service and it's wonderful to hear we've delivered. We look forward to providing you with 5-star service again soon. Best Regards, Tony D'Amato General Manager tonydamato@tustinlexus.com

January 12, 2023

all newly remodeled. ... Great waiting area. Fast / efficient service. Had my 40,000 mi service performed. More

by jagreene0302
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Iman Azimi
Report | Print
Jan 13, 2023 -

Tustin Lexus responded

We're so happy to hear you enjoyed your visit with us! We can't wait to work with you again! Best Regards, Tony D'Amato General Manager tonydamato@tustinlexus.com

January 10, 2023

Very kind and nice service. Clean, neat environment with new renovations. Fast and organized service. More

by jiyoungkong
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brando E Alegre
Report | Print
Jan 11, 2023 -

Tustin Lexus responded

We are pleased that you were impressed with our service and facility! Hope to see you again soon! Best Regards, Tony D'Amato General Manager tonydamato@tustinlexus.com

January 09, 2023

Beautifully clean and modern. Fast and efficient off not just a bit too business and lacking personal care. They do what is necessary quickly and yet you felt unseen as a person. More

by Sheri
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Derek Kincebach
Report | Print
Jan 09, 2023 -

Tustin Lexus responded

Sheri, We appreciate both your business and your feedback. We want to make sure every guest is receiving the 5-star service and attention they deserve. Should you like to discuss any place we have fallen short here, please don't hesitate to reach out. I'm here to help. Best Regards, Tony D'Amato General Manager tonydamato@tustinlexus.com

January 07, 2023

Great service writer and mechanics Car is always returned clean an on time every time More

by Vso3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick Massucci
Report | Print
Jan 09, 2023 -

Tustin Lexus responded

We are so happy that our team always takes such good care of you! Can't wait to see you again! Best Regards, Tony D'Amato General Manager tonydamato@tustinlexus.com

January 05, 2023

Very fast replacement of tire pressure sensors while I waited - was glad I had a coupon to reduce the cost! More

by dlbol
Recommend Dealer
Yes
Employees Worked With
Derek Kincebach
Report | Print
Jan 06, 2023 -

Tustin Lexus responded

We are so happy that you had a smooth service visit! Can't wait to see you again! Best Regards, Tony D'Amato General Manager tonydamato@tustinlexus.com

January 04, 2023

Tustin Lexus was very helpful when I had a minor crisis with my brand new car More

by Crftard
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Iman Azimi
Report | Print
Jan 05, 2023 -

Tustin Lexus responded

We enjoy hearing that our team is working hard and our guests are leaving with a smile on their face. Please let us know if we can help you with anything else in the future. Best Regards, Tony D'Amato General Manager tonydamato@tustinlexus.com

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