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Tustin Lexus - Service Center

Tustin, CA

4.8
944 Reviews
Call Service Center (714) 544-4800

944 Reviews of Tustin Lexus - Service Center

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May 26, 2023

I’ve been coming here for a few years now and it’s still the best service and people are nice More

by Campos.art
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Iman Azimi
Report | Print
May 30, 2023 -

Tustin Lexus responded

Thanks so much for your loyalty to us here. We're lucky to have you as a member of the family and we look forward to continuing to take care of all your Lexus needs for years to come. Best Regards, Tony D'Amato General Manager tonydamato@tustinlexus.com

May 31, 2023 -

Campos.art responded

Thank you Tony for you kind words. You have a super team I’m lucky to be serviced by your team

March 14, 2023

James is very helpful in guiding me through the selection of tires. Great service from James! More

by Xiaowu
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Simmons
Report | Print
May 12, 2023 -

Tustin Lexus responded

Thank you for your stars, Xiaowu! It's great to hear James delivered a quality experience. We hope the tires worked out great & if you have any further questions or concerns, don't hesitate to reach out! We're here to help! Regards, Tony D'Amato General Manager tonydamato@tustinlexus.com

March 14, 2023

Nick is always helpful and makes dealing with service visits so easy! Thank you so much, Nick! More

by jenee.sanfilippo
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicholas Nehrir
Report | Print
May 12, 2023 -

Tustin Lexus responded

Thank you for trusting us with your vehicle, Jenee! It's wonderful to hear Nick always ensures you're properly cared for. We look forward to providing you with 5-star service again soon. Regards, Tony D'Amato General Manager tonydamato@tustinlexus.com

March 09, 2023

Excellent customer service and communication provided by James Simmons. The service department is always friendly, efficient and helpful. More

by Kevin
Recommend Dealer
Yes
Employees Worked With
James Simmons
Report | Print
Mar 09, 2023 -

Tustin Lexus responded

Welcome back, Kevin, and thank you for choosing Tustin Lexus! We're happy to hear James delivered a 5-star service visit. We look forward to working with you again! Best Regards, Tony D'Amato General Manager tonydamato@tustinlexus.com

March 09, 2023

Excellent service and prompt communication throughout scheduled service. Rick Massucci was friendly and polite. I would highly recommend him and their service team. More

by Robert
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick Massucci
Report | Print
Mar 09, 2023 -

Tustin Lexus responded

Thank you for your stars and recommendation, Robert! It's great to hear Rick delivered the quality service you were looking for. We can't wait to provide you with another excellent visit. Best Regards, Tony D'Amato General Manager tonydamato@tustinlexus.com

March 09, 2023

Everything was modern and the service was very fast. All the pricing was very upfront. More

by rito1021
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Simmons
Report | Print
Mar 09, 2023 -

Tustin Lexus responded

Thank you, Rito! We're so glad you enjoyed your visit. We look forward to taking care of you again soon! Best Regards, Tony D'Amato General Manager tonydamato@tustinlexus.com

March 08, 2023

Very impressed with the efficiency and knowledge of the Service staff and the timely handling of the servicing without adding extras on the bill. Honesty and the courtesy shown by Service and the Floor Sal More

by saiomni
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick Massucci
Report | Print
Mar 09, 2023 -

Tustin Lexus responded

Thank you for sharing your experience. Our team works hard to deliver honest, and knowledgeable service and we're happy to hear that is what you received! Visit us again soon! Best Regards, Tony D'Amato General Manager tonydamato@tustinlexus.com

March 08, 2023

My car is always ready on time and the service is done well. Brando was very polite and explained what needed to be done to my car. More

by smichel1943
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brando
Report | Print
Mar 09, 2023 -

Tustin Lexus responded

It's our pleasure to take care of you. We're so happy to hear Brando delivered a 5-star visit. Until next time! Best Regards, Tony D'Amato General Manager tonydamato@tustinlexus.com

March 08, 2023

Great team and service Dept. car was ready on time, and very quick check out More

by breaddsinc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Derek Kincebach
Report | Print
Mar 09, 2023 -

Tustin Lexus responded

We're thrilled to hear our team delivered a seamless experience! Visit us again soon! Best Regards, Tony D'Amato General Manager tonydamato@tustinlexus.com

March 07, 2023

Friendly and honest service. Would recommend to others. Good atmosphere and professional employees. Satisfied with service received. More

by Happy mom
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Iman Azimi
Report | Print
Mar 08, 2023 -

Tustin Lexus responded

Thank you for your stars and recommendation! We're so glad our team delivered a seamless experience. Don't hesitate to reach out if there's anything else we can assist with. Until next time! Best Regards, Tony D'Amato General Manager tonydamato@tustinlexus.com

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