Tustin Lexus - Service Center

Work done on time. Scheduling was easy. Service writer was courteous. Waiting area was clean. Scheduling was easy. Service writer was courteous. Waiting area was clean. More

service man are very kind, good communication. maintance center are very profeesonal. Lexus car have a very good quality. maintance center are very profeesonal. Lexus car have a very good quality. More

Evan in service is excellent! Very disappointed that I was told there is a water pump leak and the quote is $3800. This is my fourth Lexus from this dealership and my lease was Very disappointed that I was told there is a water pump leak and the quote is $3800. This is my fourth Lexus from this dealership and my lease was just completed last year and I am purchasing the car. The warranty ended one year ago. I would have expected the dealership to work on a better price for this repair than $3800. More

Personal are considerate and respectful to all owners. Revised work space that is open and pleasant when waiting for completion of the service. Revised work space that is open and pleasant when waiting for completion of the service. More

As a longtime Lexus owner I enjoy the reliably excellent service and expect to continue to use this dealership. service and expect to continue to use this dealership. More

I was greeted and guided throughout the whole process with ease. This is one of the best Lexus Dealership service experience! Thank you Tustin Lexus! with ease. This is one of the best Lexus Dealership service experience! Thank you Tustin Lexus! More

Exceptional customer service at Tustin Lexus every visit! Customer service from Evan N and Nick N, service advisor, is truly amazing! Will absolutely continue having my vehicle serviced at Tustin Lexus and Customer service from Evan N and Nick N, service advisor, is truly amazing! Will absolutely continue having my vehicle serviced at Tustin Lexus and will continue recommending family and friends there. More

I’m on my third vehicle and have always had good experiences during the purchase process and afterwards with service. experiences during the purchase process and afterwards with service. More

Very clean, professional dealership with upgraded waiting area, staus board of your vechicles progress through the service appointment. My interactions with Nick the service associate have gone extremely wel area, staus board of your vechicles progress through the service appointment. My interactions with Nick the service associate have gone extremely well. I am very pleased with the way he assessing my cars situation and recommends service needs that are imperative to be completed and status of the future needs of the car and when they might be necessary. He is an excellent associate. Easy to make an appointment. Easy check in and checkout (payment also) It is nice to be met by so many friendly helpful people. More

I’ve been coming here for a few years now and it’s still the best service and people are nice the best service and people are nice More