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Tustin Lexus - Service Center

Tustin, CA

4.8
943 Reviews
Call Service Center (714) 544-4800

943 Reviews of Tustin Lexus - Service Center

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June 30, 2023

Excellent service and good personnel. Service rep was very helpful. Would recommend to my friends and family. More

by dritter_1
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Nick
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Jul 01, 2023 -

Tustin Lexus responded

We're so proud of our team for delivering the quality service you were looking for! Visit us again soon! Best Regards, Tony D'Amato General Manager tonydamato@tustinlexus.com

June 29, 2023

Great staff. Easy scheduling. Listened to my needs and did not try to force extra servicing for vehicle. More

by Namescreen
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Evan Nguyen
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Jul 01, 2023 -

Tustin Lexus responded

Thank you for choosing us! We're lucky to have a great team & thrilled we delivered the quality service you deserve. Until next time! Best Regards, Tony D'Amato General Manager tonydamato@tustinlexus.com

June 27, 2023

Efficient and helpful personnel Comfortable lounge for waiting Need more snacks while waiting for the car More

by marwa.sidani
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Derek Kincebach
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Jul 01, 2023 -

Tustin Lexus responded

We appreciate your stars & feedback, Marwa! We're so pleased to see you enjoyed your visit and look forward to delivering quality service again soon! Best Regards, Tony D'Amato General Manager tonydamato@tustinlexus.com

June 27, 2023

Always awesome car care. I will always recommend Tustin Lexus. Thank you George Glover and team Tustin Lexu More

by hidesertpicklepickle
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
George Glover
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Jul 01, 2023 -

Tustin Lexus responded

Thank you for being a valued member of the family! We look forward to delivering another stellar visit soon! Best Regards, Tony D'Amato General Manager tonydamato@tustinlexus.com

June 27, 2023

Mr. James Simmons helped me processed lease end pre-inspection in a timely manner and with professional service. More

by Konetek
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
James Simmons
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Jul 01, 2023 -

Tustin Lexus responded

Thank you for sharing your rating, Konetek! We're happy to hear James made your experience go smoothly. Please don't hesitate to reach out if there's anything else we can assist with! Best Regards, Tony D'Amato General Manager tonydamato@tustinlexus.com

June 24, 2023

Paul was really helpful in assessing the problem with my car. He even opted for a drive with a tech. Will definitely work with him again. More

by jvaleros1994
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Paul Kim
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Jun 27, 2023 -

Tustin Lexus responded

We're happy to see Paul and our team worked hard to diagnose and resolve the issue with your car. We hope you had a safe drive home and we appreciate you sharing your experience here. Best Regards, Tony D'Amato General Manager tonydamato@tustinlexus.com

June 21, 2023

James was such a pleasure to work with. He was very professional and courteous, and went above and beyond in every aspect with his service! More

by Cmcho0830
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
James Simmons
Report | Print
Jun 22, 2023 -

Tustin Lexus responded

We love to hear your service visit with James went seamlessly! Thank you for being a valued member of the family! Best Regards, Tony D'Amato General Manager tonydamato@tustinlexus.com

June 17, 2023

Excellent service from Mr. Simmons. He took care of everything needed to get my car back up and running. I highly recommend Tustin Lexus! More

by Ferdinand.lim
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Simmons
Report | Print
Jun 20, 2023 -

Tustin Lexus responded

We understand that your time is valuable, which is why we're happy to see you received prompt and quality service. Thanks for choosing us here for your service needs and we can't wait to see you at your next visit. Best Regards, Tony D'Amato General Manager tonydamato@tustinlexus.com

June 15, 2023

Dereck is the best service/ maintenance specialist in your dealership. Excellent customer service he doesn’t push you on anything about your service . I would go back & refer family & friends here mainly More

by Pam
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Derek Kincebach
Report | Print
Jun 20, 2023 -

Tustin Lexus responded

Hi Pam, We're here to help and happy to see that Dereck was accommodating and delivered great service. We hope your Lexus is running like new again and we look forward to seeing you here at your next visit. Best Regards, Tony D'Amato General Manager tonydamato@tustinlexus.com

June 14, 2023

Always great service I choose Tustin over a closer dealership because of my past experience More

by Maria
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Kim
Report | Print
Jun 15, 2023 -

Tustin Lexus responded

Thank you for choosing us, Maria! We're so pleased to see you're always taken care of here. Until next time! Best Regards, Tony D'Amato General Manager tonydamato@tustinlexus.com

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