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Tustin Lexus - Service Center

Tustin, CA

4.8
943 Reviews

943 Reviews of Tustin Lexus - Service Center

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July 15, 2023

We have always had the very best service from Tustin Lexus. On this visit James Simmons was the consultant who assisted us. He was extremely friendly and efficient. True to his estimate, our car was s More

by Dandcway
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Simmons, Iman Azimi, Rick Massucci, Derek Kincebach
Jul 18, 2023 -

Tustin Lexus responded

Customer satisfaction is important to us & it's wonderful to hear our team always takes care of you. Thank you for this 5-star rating, we look forward to working together again in the future. Best Regards, Tony D'Amato General Manager tonydamato@tustinlexus.com

July 14, 2023

I like the service and the loaner Nick and technician give me a very good servive, thank you. More

by Olgaynb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick
Jul 18, 2023 -

Tustin Lexus responded

We're so lucky to have Nick on our team, and we look forward to continuing to deliver the quality service you deserve and keep your Lexus running like new! Best Regards, Tony D'Amato General Manager tonydamato@tustinlexus.com

July 12, 2023

The person who helped was kind and made sure our car was done the same day More

by Yoonjinam90
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Evan
Jul 12, 2023 -

Tustin Lexus responded

We appreciate your stellar rating! We strive to deliver quality service and we're so proud of our team for taking care of you. Until next time! Best Regards, Tony D'Amato General Manager tonydamato@tustinlexus.com

July 12, 2023

Tustin Lexus service is exceptional as always! Rick Massucci provides excellent professional and personalized service. I won’t take my old RXs anywhere else! More

by Loneil2010
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick Massucci
Jul 12, 2023 -

Tustin Lexus responded

We appreciate your stellar rating! We strive to deliver quality service and we're so proud of Rick & our team for always taking care of you. We hope your Lexus is running like new! Best Regards, Tony D'Amato General Manager tonydamato@tustinlexus.com

July 11, 2023

Outstanding service by Brando. Always takes of me. Location is excellent. Service is the best. More

by Yangbon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brando Alegre
Jul 11, 2023 -

Tustin Lexus responded

We're so proud of Brando & our team for always delivering the quality service you're looking for! Visit us again soon! Best Regards, Tony D'Amato General Manager tonydamato@tustinlexus.com

July 08, 2023

Evan Nguyen was really knowledgeable and helpful. I was able to get my service done quickly and easily. More

by tony__trinh
Recommend Dealer
Yes
Employees Worked With
Evan Nguyen
Jul 11, 2023 -

Tustin Lexus responded

We appreciate your stars & feedback, Tony! We're so pleased to see you enjoyed your visit and look forward to delivering quality service again soon! Best Regards, Tony D'Amato General Manager tonydamato@tustinlexus.com

July 06, 2023

Great service as always with Derek, he was able to complete the service on my vehicle prior to the holiday weekend and provided me with an awesome new loaner vehicle to drive for the day. Highly recom More

by Tee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Derek Kincebach
Jul 06, 2023 -

Tustin Lexus responded

Thank you for sharing your rating, Tee! We're happy to hear Derek made your service experience go smoothly. Please don't hesitate to reach out if there's anything else we can assist with! Best Regards, Tony D'Amato General Manager tonydamato@tustinlexus.com

July 06, 2023

Rick Massucci is the main reason I service and maintain my SUV at Tustin Lexus. He is very professional and kind. More

by ginio
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick Massucci
Jul 07, 2023 -

Tustin Lexus responded

We appreciate your stellar rating, ginio! We strive to deliver quality service and we're so proud of Rick & our team for always taking care of you. We hope your Lexus is running like new! Best Regards, Tony D'Amato General Manager tonydamato@tustinlexus.com

July 03, 2023

Service agent did a great job of explaining the maintenance service and cost. Also he kept me informed as to when the car would be done so I could plan the pick up. More

by Hhuynh001
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Evan Nguyen
Jul 05, 2023 -

Tustin Lexus responded

Hhuynh001, we strive to deliver quality service and we're so proud of Evan & our team for taking care of you. We hope your car is running like new! Best Regards, Tony D'Amato General Manager tonydamato@tustinlexus.com

July 01, 2023

Prompt Service and accommodating. Service advisors are really hospitable and helpful. The also do car wash which is a plus for any dealership. Would not go to any dealership for servi More

by alejodado
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
James Simmons
Jul 05, 2023 -

Tustin Lexus responded

Thank you! We strive to deliver quality service and we're so proud of our team for taking care of you. Visit us again soon! Best Regards, Tony D'Amato General Manager tonydamato@tustinlexus.com

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