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Tustin Lexus - Service Center

Tustin, CA

4.8
943 Reviews
Call Service Center (714) 544-4800

943 Reviews of Tustin Lexus - Service Center

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August 08, 2023

Rick Massucci is the best. I only schedule my maintenance through him and have referred a couple of Lexus owners to him for servicing More

by Anners143
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick Massucci
Report | Print
Aug 09, 2023 -

Tustin Lexus responded

Thank you for taking the time to share your positive car service experience. We're so lucky to have Rick on our team and thrilled he always takes care of you. Until next time! Best Regards, Tony D'Amato General Manager tonydamato@tustinlexus.com

August 08, 2023

Great and honest service here. Also convenient location with shuttle service. Will definitely be coming back! More

by Choiu4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick Massucci
Report | Print
Aug 09, 2023 -

Tustin Lexus responded

Your positive review means a lot to us. We're glad we could meet your car service expectations. Best Regards, Tony D'Amato General Manager tonydamato@tustinlexus.com

August 05, 2023

The dealership is a well maintained environment. Like it very much. Rick Massucci is efficient and professional. More

by huangesq
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick Massucci
Report | Print
Aug 09, 2023 -

Tustin Lexus responded

It's wonderful to hear that Rick provided you with a positive car service experience. We look forward to serving you again in the future. Best Regards, Tony D'Amato General Manager tonydamato@tustinlexus.com

August 04, 2023

The service advisor was very professional. He was very helpful and answered all of questions. He treated me with respect and dignity. It was a pleasure doing business with Tustin Lexus. More

by Bobbywilson5150
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Derek Kincebach
Report | Print
Aug 09, 2023 -

Tustin Lexus responded

Thank you for sharing your positive review, Bobby. We're glad we could meet your expectations and provide you with a great experience. Until next time! Best Regards, Tony D'Amato General Manager tonydamato@tustinlexus.com

August 03, 2023

We really appreciated James and his explanation of the issues and work needed. Great job James! More

by PH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Simmons
Report | Print
Aug 04, 2023 -

Tustin Lexus responded

Thank you, PH! We strive to deliver quality service and we're so proud of our team for taking care of you. Visit us again soon! Best Regards, Tony D'Amato General Manager tonydamato@tustinlexus.com

July 29, 2023

Excellent service with very cordial and professional staff. Very accommodating to my needs. Made the visit very easy! More

by captaincyclehd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Nehrir
Report | Print
Aug 02, 2023 -

Tustin Lexus responded

We love to hear your service visit went seamlessly. It's so great to hear our team ensured you left a happy customer & we look forward to taking care of you again in the future. Best Regards, Tony D'Amato General Manager tonydamato@tustinlexus.com

July 28, 2023

Nice and fast service done every time I visit. Keeps you updated with text so you are aware More

by Yoonjinam90
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Evan Nguyen
Report | Print
Aug 02, 2023 -

Tustin Lexus responded

We love to hear your service visit went seamlessly, Yoonjinam90! We hope your Lexus is running like new! Best Regards, Tony D'Amato General Manager tonydamato@tustinlexus.com

July 28, 2023

Renovation is spectacular, open space and welcoming waiting areas, show room with the latest models is quite inviting. More

by leontello
Recommend Dealer
Yes
Employees Worked With
Paul
Report | Print
Aug 02, 2023 -

Tustin Lexus responded

It's a pleasure to read that you enjoyed your recent visit, leontello! We can't wait to deliver another excellent experience in the future. Take care! Best Regards, Tony D'Amato General Manager tonydamato@tustinlexus.com

Aug 03, 2023 -

leontello responded

Best place in town for the best cars on the planet

July 27, 2023

Very efficient and friendly attention and service. No delays or surprises. Provide a very clear set of inspection steps and results. More

by JerseyMan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Derek Kincebach
Report | Print
Aug 02, 2023 -

Tustin Lexus responded

We strive to deliver quality service and we're so proud of our team for providing you with a seamless visit. We look forward to taking care of your auto needs again in the future. Take care! Best Regards, Tony D'Amato General Manager tonydamato@tustinlexus.com

July 25, 2023

Worked with James Simmons to get my car logged in and serviced. Very helpful and the work completed as specified. More

by rajp22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Simmons
Report | Print
Jul 26, 2023 -

Tustin Lexus responded

Thank you for your stars! We are pleased to hear you enjoyed your recent service visit with James and our team & we can't wait to deliver another 5-star visit soon! Take care. Best Regards, Tony D'Amato General Manager tonydamato@tustinlexus.com

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