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Tustin Lexus - Service Center

Tustin, CA

4.8
825 Reviews
Call Service Center (714) 544-4800

825 Reviews of Tustin Lexus - Service Center

Sort by
November 06, 2024

The representative is very helpful, detailed information and professional. Great job and I really appreciate, thanks. More

by catherine
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Rivera
Report | Print
Nov 09, 2024 -

Tustin Lexus responded

Hi Catherine, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

November 05, 2024

Steve and the team did a wonderful job. Totally professional. Would go back again for service. More

by Billy Hirsch
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Rivera
Report | Print
Nov 09, 2024 -

Tustin Lexus responded

Hi Billy, thanks for your praise and kind comments about our team. If you have any further questions, please give us a call. We're always happy to help!

November 02, 2024

The service is done in time. Nice waiting area. I am informed about what extra service is needed. More

by chenx_97
Service Communication
Recommend Dealer
Yes
Employees Worked With
Derek Kincebach
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 04, 2024 -

Tustin Lexus responded

Thank you for taking the time to let us know how we did. We hope you have a great day!

November 02, 2024

He is very professional and patient . Mr. Steve is a best service advisor I have ever met . More

by Yong
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Rivera
Report | Print
Nov 04, 2024 -

Tustin Lexus responded

Hello, we're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out if there's anything additional we can do for you.

November 01, 2024

Steve Rivera went above and beyond. Car wash was down and he washed my car himself. More

by rudieg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Rivera
Report | Print
Nov 04, 2024 -

Tustin Lexus responded

Hi, we're happy you found our staff to be so supportive during your experience here at Tustin Lexus. Please don't hesitate to reach out if there's anything additional we can do for you.

October 30, 2024

After a few year been customer of Lexus i realize that they have an extraordinary service All the employees that I meet during those years are amazing Specially Dennis he did excellent job thanks for More

by Max Reyes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick Massucci
5.0
This rating includes all reviews, with more weight given to recent reviews.
Derek Kincebach
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 01, 2024 -

Tustin Lexus responded

Hello Max, we're happy you found Dennis to be so supportive during your experience here at Tustin Lexus. Feel free to reach out to us if you need anything. Have a wonderful day.

October 30, 2024

I can’t praise Tustin Lexus and their employees enough! Every time I’ve had a maintenance check up or a more serious problem, they have answered my questions on the phone or in person. It’s comfortin More

by Sharon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dennis
Report | Print
Nov 02, 2024 -

Tustin Lexus responded

Hello Sharon, thank you; we appreciate your feedback! If you have any further questions, please give us a call. We're always happy to help!

October 25, 2024

I've been taking my car here for every service since I purchased it here almost 13 years ago. Staff are friendly and knowledgeable. More

by leprakhanh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Rivera
Report | Print
Oct 27, 2024 -

Tustin Lexus responded

Hi, we are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

October 24, 2024

Always professional, helpful, and best of all they have loaners. Great service, they are my go to Lexus for maintenance. More

by Celeste
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Nehrir
Report | Print
Oct 25, 2024 -

Tustin Lexus responded

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

October 24, 2024

Great service. Friendly service team. Very knowledgeable. Very clean.. Derek was a great service advisor. More

by Debiit
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Derek Kincebach
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 25, 2024 -

Tustin Lexus responded

Hi, we're happy you found our staff to be so supportive during your experience here at Tustin Lexus. We hope you have a great day!

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