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Tustin Lexus - Service Center

Tustin, CA

4.8
942 Reviews
Call Service Center (714) 544-4800

942 Reviews of Tustin Lexus - Service Center

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October 28, 2023

Wonderful place to do business with. Employees care about you and your vehicle. Easy stress-free experience. More

by Bill
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick Massucci
Report | Print
Oct 30, 2023 -

Tustin Lexus responded

Bill, We are thrilled that you had a smooth visit here with us! We appreciate your business and we can't wait to see you again soon! Best Regards, Tony D'Amato General Manager tonydamato@tustinlexus.com

October 28, 2023

Great and clean dealership! Very awesome customer service! Would highly recommend! Everyone is so nice and welcoming! More

by taylorjade1999
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brando Alegre
Report | Print
Oct 30, 2023 -

Tustin Lexus responded

It's wonderful to see that you were impressed with our service! We look forward to serving you again soon and thank you for visiting Tustin Lexus! Best Regards, Tony D'Amato General Manager tonydamato@tustinlexus.com

October 26, 2023

My service writer Brando was great. To care of me and was super kind and fast More

by murphyd66
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brando Alegre
Report | Print
Oct 30, 2023 -

Tustin Lexus responded

it's so nice to see that Brando provided you with a positive service visit! We hope to see you again! Best Regards, Tony D'Amato General Manager tonydamato@tustinlexus.com

October 26, 2023

Brando was great. I didn’t have to wait for transportation and my car was finished the time Brando said. More

by nmjackson239
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brando
Report | Print
Oct 30, 2023 -

Tustin Lexus responded

We will be sure to let Brando know about your kind words! Thanks for this quality review and we hope to see you soon. Best Regards, Tony D'Amato General Manager tonydamato@tustinlexus.com

October 25, 2023

Rick Samucci professionally attended to my car’s service needs. He was very thorough & patiently explained what needs to be done to my car. He was friendly & very welcoming so much so that you won’t hesitat More

by gorliberia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brando Alegre - 2 star - not so friendly/accommodating , Alex Kim, Iman Azimi, Rick Massucci
Report | Print
Oct 30, 2023 -

Tustin Lexus responded

It's great to see that Rick provided you with an amazing service visit! If you ever need anything, feel free to stop by and see us again! Thanks so much! Best Regards, Tony D'Amato General Manager tonydamato@tustinlexus.com

October 18, 2023

Nice staff. Received communication on progress of service completion. Work accomplished in a timely manner. Appreciate having my car washed without waiting. More

by Hux
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick Massucci
Report | Print
Oct 19, 2023 -

Tustin Lexus responded

Thank you for sharing your stellar rating, Hux! We strive to deliver quality service and we're so proud of our team for taking care of you. Visit us again soon! Best Regards, Tony D'Amato General Manager tonydamato@tustinlexus.com

October 17, 2023

Very professional and courteous staff. Paul Kim was very helpful in diagnosing our car problems. Very clean and comfortable reception area . More

by SpitfireLBL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Kim
Report | Print
Oct 19, 2023 -

Tustin Lexus responded

Thank you for trusting us with your Lexus! We are happy to hear our team delivered a seamless experience. Don't hesitate to reach out if there's anything else we can assist with. Best Regards, Tony D'Amato General Manager tonydamato@tustinlexus.com

October 13, 2023

On time; good checking and recommendation; Rapid service of transportation back and forth between home and Lexus sitr More

by qtpham4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Evan Nguyen
Report | Print
Oct 13, 2023 -

Tustin Lexus responded

Thank you, qtpham4! We strive to deliver quality service and we're so proud of our team for taking care of you. Visit us again soon! Best Regards, Tony D'Amato General Manager tonydamato@tustinlexus.com

October 12, 2023

Nick is the best! Go to him for all of your service needs! Communication was awesome. More

by jpjhooper
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Nehrir
Report | Print
Oct 13, 2023 -

Tustin Lexus responded

Thank you for your stars and recommendation! We love to hear Nick delivered an excellent visit. Until next time! Best Regards, Tony D'Amato General Manager tonydamato@tustinlexus.com

October 12, 2023

The staff was courteous. Service and loaner car were great. It was quick in and out. More

by praghav
Recommend Dealer
Yes
Employees Worked With
Paul Kim
Report | Print
Oct 13, 2023 -

Tustin Lexus responded

We love to hear your visit went seamlessly, praghav! Thank you for choosing Tustin Lexus! Best Regards, Tony D'Amato General Manager tonydamato@tustinlexus.com

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