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Tustin Lexus - Service Center

Tustin, CA

4.8
1,181 Reviews

1,181 Reviews of Tustin Lexus - Service Center

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September 08, 2025

Perfect dealership with friendly service and best professional! Also has the loan car service is also perfect More

by yue
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ray Wood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Wyatt
Sep 11, 2025 -

Tustin Lexus responded

Hi, thank you for sharing your positive experience! We are always more than happy to assist you if anything else comes up. Take care!

September 08, 2025

The service is great and professional. I am treated very well and I am highly suggesting the service at Lexus Tustin. More

by Mike.cheng1988
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wyatt Applebury
Sep 11, 2025 -

Tustin Lexus responded

Hi, we are very happy to have provided you with such a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

September 08, 2025

It was great service knowledgeable service advisor. I waited for my car repairs in a very clean, friendly environment. More

by bystedts
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wyatt
Sep 11, 2025 -

Tustin Lexus responded

Hi, we are very happy we could provide you with a positive experience! If you have any further questions, please don't hesitate to reach out!

September 07, 2025

quick service and very accommodating to customers. My agent James is very thorough and honest. More

by Kim
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jame Olson
Sep 13, 2025 -

Tustin Lexus responded

Hi Kim, we are so happy to read such a great review about Tustin Lexus! If you have any further questions, please don't hesitate to reach out!

September 06, 2025

-Quick appointment via online setup! -Short video from mechanic was a pleasantly informative! -one of better Lexus service/dealer in SoCal. More

by MM93!!!
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ray Wood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rick Massucci
Sep 14, 2025 -

Tustin Lexus responded

Hi, we are so happy to read such a great review about Tustin Lexus! We hope to be of service to you again in the future.

September 06, 2025

I had an awesome experience. Rick was just super helpful and explained everything. Thank you More

by Aurora
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
N/A
Sep 14, 2025 -

Tustin Lexus responded

Hi Aurora, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

September 05, 2025

Nice location. Conveniently located off the 5 freeway. Service was mid day. Mid week. Just around lunchtime so had to wait a few minutes for a service advisor. The More

by jkubotax
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Olson
Sep 08, 2025 -

Tustin Lexus responded

Hello, we appreciate your feedback! If you have any further questions, please don't hesitate to reach out!

September 04, 2025

Alex our service rep was very proficient and provided excellent service. Responded quickly and and gave us the best possible service. He also was able to address a question I had about our vents. It was More

by Susan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ray Wood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alex at Tustin
Sep 08, 2025 -

Tustin Lexus responded

Hi Susan, we're happy you found Alex to be so supportive during your experience here at Tustin Lexus. Please let us know if there is anything else we can do for you; we are more than happy to help!

September 04, 2025

I always have a great experience in the service department at Tustin Lexus. They take me in right away and the service is speedy. They keep me apprised of any updates along the way. The service man More

by Kelly
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wyatt
Sep 08, 2025 -

Tustin Lexus responded

Kelly, we're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out if there's anything additional we can do for you.

September 03, 2025

This place always has been super courteous and friendly. The quality of service and work are far better than any other dealerships I went. Great to be your customer. More

by Sqltutors
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James with Service Dept
Sep 08, 2025 -

Tustin Lexus responded

Hi, thank you for your kind words and this wonderful review! If you have any further questions, please don't hesitate to reach out!