825 Reviews of Tustin Lexus - Service Center
I always get great service that is friendly, professional, and on time! I never feel pressured to make decisions on services and there’s always someone there to walk me through my questions. professional, and on time! I never feel pressured to make decisions on services and there’s always someone there to walk me through my questions. More
This dealership is well staffed with knowledgable and courteous employees. The dealership does not appear to understaff technicians and advisors. courteous employees. The dealership does not appear to understaff technicians and advisors. More
Very accommodating to my situation and specific needs. Not difficult to book a service appointment last minute. Communication outstanding. Lots of updates and explanations. Fast turnaround. Not difficult to book a service appointment last minute. Communication outstanding. Lots of updates and explanations. Fast turnaround. More
Friendly and knowledgeable staff, right on target with each request and extremely helpful with details each request and extremely helpful with details More
Bring my car to Tustin Lexus has always been a good experience. Daniel was my Service Representative today. Daniel kept me abreast and informed from the start to the completion of my car’s servicing. experience. Daniel was my Service Representative today. Daniel kept me abreast and informed from the start to the completion of my car’s servicing. More
Great communication throughout my service done here and Tustin Lexus! Evan provided my services and was transparent throughout the entire process. Thanks! Tustin Lexus! Evan provided my services and was transparent throughout the entire process. Thanks! More
Very customer focused. Rick has supported my car maintenance for years!! Thank you very much Rick! Rick has supported my car maintenance for years!! Thank you very much Rick! More
My car is running great after my oil change. I went to the dealer because they wash your car after the service, but the scheduler talked me out of it because they were so busy. Im only a little I went to the dealer because they wash your car after the service, but the scheduler talked me out of it because they were so busy. Im only a little bummed out about it. Luckily one of the sales persons was so kind and helpful with information I needed while I was waiting- since it was my first visit. But, I don’t know if I will come back. More