Tustin Lexus - Service Center

Pleased with attention and willingness to discuss my engine issue,loaner while repaired. Faithful Customer. engine issue,loaner while repaired. Faithful Customer. More

Rick, my service writer, was great! The work was excellent. I was very pleased with my experience. The work was excellent. I was very pleased with my experience. More

Convenient dealer location. Easy to get an appointment. Technician was courteous and helpful. Service was done in time and I was notified promptly. Easy to get an appointment. Technician was courteous and helpful. Service was done in time and I was notified promptly. More

Evan was great to work with! He’s on top of everything. He provided great customer service. Definitely going back to him again on my next service. He’s on top of everything. He provided great customer service. Definitely going back to him again on my next service. More

Tustin Lexus is honest and the technicians are very professional. They even thrown in a in and out car wash. I also like their wanting lounge. I love their coffee and hot chocolate professional. They even thrown in a in and out car wash. I also like their wanting lounge. I love their coffee and hot chocolate More

Keep tracking the services and provide you a loaner without hesitation. Will continue to bring my car to this place. without hesitation. Will continue to bring my car to this place. More

Great service, facilities and employees. Thorough explanation of our needs and service requirements. Thank you Tustin Lexus. You're the best. Thorough explanation of our needs and service requirements. Thank you Tustin Lexus. You're the best. More

Nick was very efficient and professional. I got in and out for a service quickly. Will definitely be back. I got in and out for a service quickly. Will definitely be back. More

It has gotten much better for the last several years and it makes me change my mind about this dealership. The most important difference I feel now is that they no longer think that we, customers, are here it makes me change my mind about this dealership. The most important difference I feel now is that they no longer think that we, customers, are here to support the dealership and the service department financially. I hope this trend toward putting customer's financial well being first continues which should pay off in the long run. Customers notice these things. More

Derek & Team are knowledgeable & courteous; superb service from the moment I arrive & taken care of so fast pulling up for tire pressure check; free car wash; very clean ladies room & dealership; grea service from the moment I arrive & taken care of so fast pulling up for tire pressure check; free car wash; very clean ladies room & dealership; great coffee & cappuccino, etc., selection for customers while we wait; great place & location for customers; and free waters. Coupon deals and/or discounts applied upon availability. Just amazing & always look forward to returning for service! More