Tustin Lexus - Service Center

This was one of (if not the best) service experiences I have every received. From the moment I called, Steve was extremely helpful and kind. Once there, Evan was incredible with every step of my service ex have every received. From the moment I called, Steve was extremely helpful and kind. Once there, Evan was incredible with every step of my service experience. Evan phoned consistently to keep me updated on my vehicle. He was informative and the support and education he provided was awesome. I cannot thank the entire team enough for an absolutely wonderful experience. The bar has been raised to an all time high. Thank you to the Tustin Lexus team. More

Nick helped us with professional services. The process to rent a car for a day was also very smooth The process to rent a car for a day was also very smooth More

Efficient and timely service Rick was very personable and well organized. Comfortable waiting room with coffee and water and well organized. Comfortable waiting room with coffee and water More

Rick Massucci, always provide excellent customer service. I came without an appointment and Rick was able to accommodate the service to my car the same day. I came without an appointment and Rick was able to accommodate the service to my car the same day. More

James Simmons is my service advisor for this service. He’s the best advisor I’ve met at Tustin Lexus. He’s the best advisor I’ve met at Tustin Lexus. More

Service Department is great! They are helpful, efficient and very nice. They offer work stations while you wait for your vehicle. They explained everything being done on my ca They are helpful, efficient and very nice. They offer work stations while you wait for your vehicle. They explained everything being done on my car, gave me options on recommendations with no hard sell. I will continue to come here for my maintenance on my car. More

Derek was very helpful. I have worked with him several times that I have been there. If I had a choice I would want to work with him every visit. I have worked with him several times that I have been there. If I had a choice I would want to work with him every visit. More

Service was quick and efficient. Car came back clean and communication was frequent. Happy with service Car came back clean and communication was frequent. Happy with service More

I really like and appreciate that I can get in and out of service area very quickly! service area very quickly! More

Spectacular customer service From Evan Nguyen. Evan has great communication skills. He answered all questions I had in mind and was very detailed on my MPI results. Visiting Tustin Lexus never dis Evan has great communication skills. He answered all questions I had in mind and was very detailed on my MPI results. Visiting Tustin Lexus never disappoints. Reason why I have my Lexus GS-F serviced there. More