Tustin Lexus - Service Center

I always receive great customer service when I come in to have my car serviced. have my car serviced. More

Excellent customer service in the vehicle service department! James Simmons provided truly outstanding service for my 55k maintenance appointment—including, helping me understand and review the featu department! James Simmons provided truly outstanding service for my 55k maintenance appointment—including, helping me understand and review the features and pricing of my next service appointment. This will help me budget accordingly for my car’s next major service. More

I always love coming here, running an errand I don’t particularly like doing, but the staff always makes it easy and tolerable. Thank you Nick for going the extra mile in helping me find my key. I wasn’ particularly like doing, but the staff always makes it easy and tolerable. Thank you Nick for going the extra mile in helping me find my key. I wasn’t feeling well and have cancelled my appointment multiple times, but since I travel for work the car needs to be maintained properly. I have been helped by Nick, Steve, and Evan- all have remained consistent in providing excellent client service. Thank you all. More

Quick friendly service! Great waiting room with water and coffee. Love how fast and courteous they are here! Great waiting room with water and coffee. Love how fast and courteous they are here! More

awesome personnel and excellent service providers. quality of work above expectation. would highly recommend o others quality of work above expectation. would highly recommend o others More

Service department has been very helpful and proactive in dealing with issue with my vehicle dealing with issue with my vehicle More

The service was very courteous and prompt. Communication about the status of repairs was good, as was disclosure of pricing. Communication about the status of repairs was good, as was disclosure of pricing. More

Evan, Derek, and Paul are amazing! Servicing your vehicle can be an inconvenience, but you can always count on these guys to get it done. All of them are very knowledgeable and they al Servicing your vehicle can be an inconvenience, but you can always count on these guys to get it done. All of them are very knowledgeable and they always keep you updated. 100% recommend getting your vehicle serviced here. More

My experience at Tustin Lexus 9/2023 was great. They had quick accommodation and service. Thank you Paul! They had quick accommodation and service. Thank you Paul! More

The dealership was clean, the staff were very friendly and my overall experience was very positive. and my overall experience was very positive. More