Tustin Lexus - Service Center

Great and friendly staff. The service representative Evan always takes the time to explain and answer all my questions. Same with the loaner car representative. I bought my ca The service representative Evan always takes the time to explain and answer all my questions. Same with the loaner car representative. I bought my car there and been a customer since. More

I love coming back to Tustin Lexus, great customer service. DENNIS was kind and very helpful taking care of my need for my car. service. DENNIS was kind and very helpful taking care of my need for my car. More

Quick Service as I requested a waiting period for my 5000 Mike service that was previously scheduled. Mike service that was previously scheduled. More

Great experience at Tustin Lexus. I had a flat tire and Service Advisor Steve Rivera did an excellent job of analyzing the situation and explaining what work would be done on my Lexus I had a flat tire and Service Advisor Steve Rivera did an excellent job of analyzing the situation and explaining what work would be done on my Lexus NX while I waited at the dealership. He has very good customer service skills. More

Service advisor Dennis Palacio was very polite and helpful Service was timely as what being estimated. helpful Service was timely as what being estimated. More

Good customer awareness, communication and service. Very helpful and punctual. Evan was awesome and reviewed everything with me. Very helpful and punctual. Evan was awesome and reviewed everything with me. More

The service was done quickly and professionally. The service representative explained what work will be done and asked if I was going to wait for it I said yes . When the car was done I got a text m The service representative explained what work will be done and asked if I was going to wait for it I said yes . When the car was done I got a text message in the lounge area that all the work was completed and it was ready for pickup.. The quality of the work was great and very professional…Tustin Lexus is a wonderful place to Buy and get great service…I highly recommend this dealership.. More

Excellent, good customer service Everyone Polite . Al courteous , very clean Knowledgeable , helpful texting where the car 🚗 s at the servicecpiunt Helpful Al courteous , very clean Knowledgeable , helpful texting where the car 🚗 s at the servicecpiunt Helpful More

I’m so happy with the service at Tustin dealership and hopefully my next service will be better. hopefully my next service will be better. More

Nice clean waiting room and restrooms. Great service as always. Will be back for next service. Great service as always. Will be back for next service. More