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Tustin Lexus - Service Center

Tustin, CA

4.8
847 Reviews

847 Reviews of Tustin Lexus - Service Center

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February 09, 2025

Good services. Alex is very helpful and explains the questions clearly. I like the multi-point inspection report. More

by c4fanny
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Velasquez
Feb 12, 2025 -

Tustin Lexus responded

Hello, we are very happy we could provide you with a positive experience! If you have any further questions, please give us a call. We're always happy to help!

February 08, 2025

Dennis and Gus are great! A pleasure to deal with knowledgeable professionals who are competent and courteous! Thank you! More

by devallis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dennis, Gus
Feb 12, 2025 -

Tustin Lexus responded

Hello, we're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out if there's anything additional we can do for you.

February 07, 2025

I'm very satisfied with the maintenance service. Steve the advisor was very helpful. Nice, professional staff at the Tustin lexus. More

by Marlyn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Rivera
Feb 12, 2025 -

Tustin Lexus responded

Hello Marlyn, thank you; we appreciate your feedback! If you have any further questions, please give us a call. We're always happy to help!

February 06, 2025

Starting with yesterday. Parts department was wonderful. I called at 4:57 pm and never felt rushed. Today Steve was fantastic. Answered all my questions and was very informa More

by nshell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve
Feb 07, 2025 -

Tustin Lexus responded

Hi, we're happy to hear you had such a positive experience with Steve and team! Feel free to reach out to us if you need anything. Have a wonderful day.

February 05, 2025

Dennis is always on point, he describes what needs to be done due to safety and is accommodating if things are unclear. I personally witnessed him yesterday take a customer to someone who was fluent in his More

by mannephest26
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dennis
Feb 07, 2025 -

Tustin Lexus responded

Hello, we're happy you found our staff to be so supportive during your experience here at Tustin Lexus. We are always more than happy to assist you if anything else comes up. Take care!

February 05, 2025

Professional, friendly, and shows you by video what is going on with your car and what is recommended More

by C. Wat
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Riviera
Feb 07, 2025 -

Tustin Lexus responded

Hi C. Wat, thank you for taking the time to leave a review for us at Tustin Lexus. We're happy we could meet your expectations! If you have any further questions, please give us a call. We're always happy to help!

February 04, 2025

Rick has good customer service. The waiting place is clean and has complimentary water, coffee, and tea. Comfortable place to wait. More

by reverony
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick Massucci
Feb 07, 2025 -

Tustin Lexus responded

Hi, we're happy you found our staff so supportive during your experience here at Tustin Lexus. Please don't hesitate to reach out if there's anything additional we can do for you.

February 04, 2025

Friendly, professional, reliable. The Tustin dealership adds value to the city. Keep up the good work! More

by Retiree
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Velasquez
Feb 07, 2025 -

Tustin Lexus responded

Hello, we appreciate you taking the time to leave us this feedback. We hope you have a great day!

February 02, 2025

Thank you for the friendly service. Very convenient and quick. The site was Comfortable and clean More

by tinbah
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dennis
Feb 06, 2025 -

Tustin Lexus responded

Hi, we really appreciate your feedback! Please let us know if there is anything else we can do for you; we are more than happy to help!

February 01, 2025

This dealership offers excellent service from Finance_Desk to Service to staff customers relationships and professional advice. More

by BP Celtic
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicholas Nehrir
Feb 03, 2025 -

Tustin Lexus responded

Hi, we are very happy we could provide you with a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

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