Tustin Lexus - Service Center

Paul Kim and Robert, the service manager, were amazing, easily accommodated my request. my GX looks showroom new after the Cila-Jet treatment. I highly recommend them. easily accommodated my request. my GX looks showroom new after the Cila-Jet treatment. I highly recommend them. More

Brando provided timely and excellent service. His recommendations were appropriate and some of my service suggestions had been completed during earlier service. Honest and timely service. His recommendations were appropriate and some of my service suggestions had been completed during earlier service. Honest and timely service. More

Always treated well- advisors are professional. This is the3rd time I’ve been in for the same problem( bolt on rear taillight keeps loosening so light doesn’t work). Slightly frustrating but my car This is the3rd time I’ve been in for the same problem( bolt on rear taillight keeps loosening so light doesn’t work). Slightly frustrating but my car has 200k and hasn’t had any issues so hard to really complain! More

Great service and staff they are always a great help with all my service needs. all my service needs. More

Extremely efficient and easy to schedule. Great experience overall. Very happy with my service representative. Great experience overall. Very happy with my service representative. More

Great service personnel, very professional. Service as promised. James was quick and delivered as promised, even before I expected. I will return for my next service. Service as promised. James was quick and delivered as promised, even before I expected. I will return for my next service. More

Evan facilitated this routine service with quickness and ease. Made the service visit quick and on point. ease. Made the service visit quick and on point. More

Evan was great at answering all my questions, explaining the issue with my car and telling what to expect. I waited at the lounge for a reasonable time and he was quick to respond with a diagnosis and solu the issue with my car and telling what to expect. I waited at the lounge for a reasonable time and he was quick to respond with a diagnosis and solution. He offered a loaner car which I did appreciate and said he’ll get back in touch once the part needed is delivered. It was a good experience overall. More

James was absolutely amazing in his “service” (get it? Service manager. Lol.) He went above and beyond with our routine service and made us feel secure and positive right from the first hello to passing m Service manager. Lol.) He went above and beyond with our routine service and made us feel secure and positive right from the first hello to passing me back my keys. He was extremely informative and efficient. My partner mentioned as we were leaving (both dropping off the vehicle and picking up) that if James tried to sell him a car, he would 100% purchase from him. You guys have a gem of an employee!! Take care of him. I’m definitely coming back to get my vehicle serviced because of him. More

I had a 9:30 appointment for an oil change and it took 3 1/2 hours before getting my car back. 1/2 hours before getting my car back. More