Back

Tustin Lexus - Service Center

Tustin, CA

4.8
940 Reviews

940 Reviews of Tustin Lexus - Service Center

Sort by
September 25, 2024

Tustin Lexus has fantastic service. They are very professional, communication is stellar and the service is fast. More

by Purseanneshoes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Kim, Iman Azimi, Rick Massucci, Derek Kincebach, Joshua Pratt
Sep 28, 2024 -

Tustin Lexus responded

Hi, we are so happy to read such a great review about Tustin Lexus! Please let us know if there is anything else we can do for you; we are more than happy to help!

September 24, 2024

The service was great! Dennis did a fantastic job on my maintenance. I would come back again More

by Gia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dennis
Sep 28, 2024 -

Tustin Lexus responded

Hi Gia, thanks for your praise and kind comments about Dennis. We look forward to your next visit! Take care!

September 24, 2024

Dennis was amazing, he took me in without an appointment and made it a very quick and easy process! I was provided a detailed inspection form and will be returning to him for the recommended work. More

by Acker3737
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dennis
Sep 28, 2024 -

Tustin Lexus responded

Hi, we're happy you found Dennis to be so supportive during your experience here at Tustin Lexus. We look forward to your next visit! Take care!

September 22, 2024

I had a puncture in my tire and have my car towed to Tustin Lexus and Nicholas took care of me and got a new tire for me. He was courteous and has good sense of humor also. Thank you Nicholas for the g More

by anthonyld88
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicholas
Sep 28, 2024 -

Tustin Lexus responded

Hi, thank you so much for your positive comments about Tustin Lexus! Please let us know if there is anything else we can do for you; we are more than happy to help!

September 21, 2024

I had issues with sales but Daniel helped me so much in getting all the issues with my car sorted! More

by Victoria
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel
Sep 28, 2024 -

Tustin Lexus responded

Hi Victoria, we're happy to hear you had such a positive experience with our team! Please let us know if there is anything else we can do for you; we are more than happy to help!

September 20, 2024

I’ve been coming to Tustin Lexus for years for all my service needs. Paul always takes care of me, gets my car serviced quickly, and hooks me up with the best courtesy car on the lot to drive while my ca More

by Becky Calderwood
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Kim
Sep 22, 2024 -

Tustin Lexus responded

Hi Becky, we're happy to hear you had such a positive experience with Paul! Feel free to reach out to us if you need anything. Have a wonderful day.

September 20, 2024

Evan is the best person you can find at this dealer so much knowledge and very helpful and 100% he will take care of you and you’re car More

by Isfpogi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Evan nguyen
Sep 22, 2024 -

Tustin Lexus responded

Hi, we're happy to hear you had such a positive experience with Evan! Feel free to reach out to us if you need anything. Have a wonderful day.

September 20, 2024

Paul Kim is a wonderful service adviser who keeps one informed about the status of the work being done to the vehicle. Work performed to vehicle was excellent. Con is that when calling into the dealershi More

by Sincere
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sungha (Paul) Kim
Dec 13, 2024 -

Tustin Lexus responded

Thank you for your review and we apologize for the poor communication on our end. We are glad to hear that your service experience was pleasant besides that. If there is ever anything that you may need please do not hesitate to reach out.

September 17, 2024

Great attitude friendly and helpful Was professional and mindful of my spectral needs .. Tustin Lexus needed to improve their reputation.. More

by lauriewheeler3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Rivera
Sep 20, 2024 -

Tustin Lexus responded

Hello, we appreciate you taking the time to leave us this feedback. We hope you have a great day!

September 13, 2024

Happy with the jobs done. Adviser, Daniel Kim was kind and explained the process well. More

by sgjmom18781
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Kim
Sep 14, 2024 -

Tustin Lexus responded

Hi, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

...
19
...