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Tustin Lexus - Service Center

Tustin, CA

4.8
825 Reviews
Call Service Center (714) 544-4800

825 Reviews of Tustin Lexus - Service Center

Sort by
April 23, 2024

Professional, courteous and service completed expeditiously. Clearly communicated everything and stayed in contact throughout the process. More

by Ustaazgi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Evan
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Apr 24, 2024 -

Tustin Lexus responded

We are thrilled to hear that you had a professional experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

April 16, 2024

James has nothing but wonderful. Took care of everything smoothly and provided an amazing courtesy vehicle. Can't recommend enough! More

by frankjzp12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Iman Azimi
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 24, 2024 -

Tustin Lexus responded

It's fantastic to hear that you had a great experience and that James provided wonderful assistance! Our ultimate goal is your satisfaction! We appreciate your business. We are excited to help you in the future.

February 24, 2024

The service writer and mechanics are the best. Always pleased with the job everyone does. More

by cpusa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick Massucci
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 26, 2024 -

Tustin Lexus responded

It truly makes us happy to see that our team constantly provides you with a positive visit! Thank you for choosing us and we hope to see you back here again! Regards, Tony D'Amato General Manager tonydamato@tustinlexus.com

February 23, 2024

Everyone is courteous and helpful here - easy to get a service appt. Remodeled facility is very comfortable for waiting. More

by AIDA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Derek Kincebach
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 26, 2024 -

Tustin Lexus responded

We are so happy that you were impressed with our service and facility! Thanks for this quality review and we hope to see you soon. Regards, Tony D'Amato General Manager tonydamato@tustinlexus.com

February 22, 2024

Always very helpful and really listens to us. We are seniors and appreciate the honesty of Mr. Alegre our service consultant. Tustin Lexus was recommended by our daughter. We used to go to Lexus More

by Vicki & Frank
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
B. Alegre
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Feb 23, 2024 -

Tustin Lexus responded

Vicki & Frank, It is so wonderful to see that our team constantly provides you with the experience you deserve! Thank you so much for choosing us and we look forward to working with you for many more years to come! Regards, Tony D'Amato General Manager tonydamato@tustinlexus.com

February 21, 2024

Very good dealership. The people are always nice and friendly. They take great care of your vehicle and always reach out about required maintenance. More

by MichaelEngheta55
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James
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Feb 22, 2024 -

Tustin Lexus responded

It's wonderful to see that our team always provides you with an amazing experience! We truly appreciate your loyalty to us and we hope to hear from you again! Regards, Tony D'Amato General Manager tonydamato@tustinlexus.com

February 21, 2024

Evan Nguyen is very helpful and knowledgeable when it comes to scheduling any service that I may need. More

by alexandriabalcala
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Evan Nguyen
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Feb 22, 2024 -

Tustin Lexus responded

It's great to hear that Evan provided you with an amazing service experience! Please do not hesitate to let us know if we can do anything else for you! Regards, Tony D'Amato General Manager tonydamato@tustinlexus.com

February 20, 2024

Always efficient and friendly. Shuttle service is very important to me personally. Clean and waiting area is nice. More

by ronmeripol
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Evan Nguyen
Report | Print
Feb 21, 2024 -

Tustin Lexus responded

It's great to hear that you were impressed with our service and facility! We can't wait to see you again! Regards, Tony D'Amato General Manager tonydamato@tustinlexus.com

February 20, 2024

Tustin Lexus service is excellent and Rick Massucci the service consultant is exceptional as always! More

by Loneil2010
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick Massucci
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 21, 2024 -

Tustin Lexus responded

It truly makes us happy to see that Rick always takes good care of you! We look forward to working with you again in the future! Regards, Tony D'Amato General Manager tonydamato@tustinlexus.com

February 18, 2024

Good staff and very nice waiting area. Good system of dropping off and picking up vehicles. More

by Bruddahgolfa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick Massucci
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 19, 2024 -

Tustin Lexus responded

We are so happy that you were impressed with our service and facility! Thanks for choosing us and we hope to see you again! Regards, Tony D'Amato General Manager tonydamato@tustinlexus.com

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