Tustin Lexus - Service Center

Great, clean and extremely professional dealership. My service advisor Steve was excellent, prompt and great people skills. Highly recommend them to all. My service advisor Steve was excellent, prompt and great people skills. Highly recommend them to all. More

Great, attentive, courteous service from the minute I arrived for my first 1:00appt for maintenance on my (used) NEW Lexus. Steve Rivera took care of all my questions & assisted me seamlessly! I felt a arrived for my first 1:00appt for maintenance on my (used) NEW Lexus. Steve Rivera took care of all my questions & assisted me seamlessly! I felt assured & confident with his expertise & pleasant personality! Exceeded my expectations. Thanks for having a great person on your service team. I plan to establish Tustin Lexus for future maintenance needs! More

All good. Good communication, quick and easy check in. Extra work needed was clear. Only negative issue was had to wait 30 minutes to get car washed. It was a Good communication, quick and easy check in. Extra work needed was clear. Only negative issue was had to wait 30 minutes to get car washed. It was already a hour after the time to pick up the car More

If you want fair prices and honest employees, this is the place to bring your Lexus. Incredibly friendly and knowledgeable service tech Evan took care of me and my car. I have a Lexus dealership 5min away ca place to bring your Lexus. Incredibly friendly and knowledgeable service tech Evan took care of me and my car. I have a Lexus dealership 5min away called South Bay Lexus who have screwed me time after time (and I have receipts) that I decided to drive an hour away to come to this dealership on recommendations from others who come here, and with the service I was provided with, this will be my official dealership moving forward. More

They are nice and friendly and my car was ready on a timely manner. Great service! timely manner. Great service! More

Dennis is seriously the man — always looking out for you and providing world-class service. I’ve had the most pleasant experience with Dennis as my service rep. He was extremely hospitable from reception to and providing world-class service. I’ve had the most pleasant experience with Dennis as my service rep. He was extremely hospitable from reception to drive off. I appreciate how transparent he is with the services and how he’s going above and beyond to make me (as the client) feel welcome and taken care of. I know my family’s safety is secured and already planning my next service visit because of the amazing and seamless experience Dennis provided. Thank you so much, Dennis! You rock, dude. More

It is very convenient to buy and get a car. The service is good as erll. The service is good as erll. More

Had an amazing first experience at Tustin Lexus. My service advisor, Jorge Buenrostro, was professional, attentive, and transparent throughout the entire process. I will definitely keep coming back My service advisor, Jorge Buenrostro, was professional, attentive, and transparent throughout the entire process. I will definitely keep coming back to Tustin Lexus for all my service needs! More

I like this dealership. My experience on Monday was not great. Seems like they overbooked in the service department. I had to wait about 30 minutes to get my car in for s My experience on Monday was not great. Seems like they overbooked in the service department. I had to wait about 30 minutes to get my car in for service. Steve was very helpful and got me a loaner car so that I could pick up my car on Tuesday. Steve was very kind and apologetic about the wait. More

Tustin Lexus has fantastic service. They are very professional, communication is stellar and the service is fast. They are very professional, communication is stellar and the service is fast. More