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Tustin Lexus - Service Center

Tustin, CA

4.8
939 Reviews
Call Service Center (714) 544-4800

939 Reviews of Tustin Lexus - Service Center

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October 17, 2024

Very informative and understanding staff. Easy to work with. I really like the video showing me what was wrong with my car. More

by dmgs04
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve
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Oct 19, 2024 -

Tustin Lexus responded

Hello, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help! Take care!

October 17, 2024

Efficient and pleasant. Good reason to buy a Lexus! Evan is our contact and he gets five stars More

by Bubbe949
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Evan
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Oct 19, 2024 -

Tustin Lexus responded

Hi, thank you for your kind review; we are happy to pass along your comments to Evan here at Tustin Lexus! We are always more than happy to assist you if anything else comes up. Take care!

October 17, 2024

The service staff were very friendly and quick to provide service, and the waiting room was also clean, which was nice. More

by Jae Won
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicholas Nehrir
Report | Print
Oct 19, 2024 -

Tustin Lexus responded

Hi Jae, thank you for your kind review; we are happy to pass along your comments to the team here at Tustin Lexus! We look forward to your next visit! Take care!

October 13, 2024

Excellent quality and very quick friendly service. i am very satisfied customer.Definitely recommend their service . More

by Tpapas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick Massucci
Report | Print
Oct 18, 2024 -

Tustin Lexus responded

Hi, your satisfaction is our top priority. Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

October 12, 2024

Great customer and provide clear services to be added. Showing video clips of the service is great. More

by Cindy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick Massucci
Report | Print
Oct 15, 2024 -

Tustin Lexus responded

Hi Cindy, thank you for sharing your positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

October 12, 2024

Paul is a great service pro who got me in and out quickly. Excellent prices. My car rides perfectly and looks brand new. Thanks for the car wash! More

by rleft
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sungha Paul Kim
Report | Print
Oct 13, 2024 -

Tustin Lexus responded

Hello, we're happy you found our staff to be supportive during your experience here at Tustin Lexus. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

October 12, 2024

Very accommodating and communicative. Worked hard to take care of what I needed throughout the process. More

by Laura
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven.
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Oct 13, 2024 -

Tustin Lexus responded

Hello Laura, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

October 11, 2024

This is good service dealer. The staff is polite and quick. I like it very much More

by Thong mai
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dennis Placio
Report | Print
Oct 13, 2024 -

Tustin Lexus responded

Hi Thong, thank you so much for your positive comments about Tustin Lexus! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

October 10, 2024

Jorge was very friendly and kept me updated on the status of my repair. Very nice loaner car. Professional and attentive staff. More

by CW
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jorge Buenrostro
Report | Print
Oct 13, 2024 -

Tustin Lexus responded

Hi, we appreciate your positive review about your recent experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

October 10, 2024

Once again, Fantastic customer service from Nick, my service advisor. Nick never seems to let me down. Great communication skills (phone/text). Has good attention to detail on recommendations. More

by bret_banderas2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick N.
Report | Print
Oct 13, 2024 -

Tustin Lexus responded

Hi, we're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

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