Tustin Lexus - Service Center

I can’t praise Tustin Lexus and their employees enough! Every time I’ve had a maintenance check up or a more serious problem, they have answered my questions on the phone or in person. It’s comfortin Every time I’ve had a maintenance check up or a more serious problem, they have answered my questions on the phone or in person. It’s comforting to me to have that kind of personal service! If I could give their service personnel (Dennis) a 10, I would do it! More

I've been taking my car here for every service since I purchased it here almost 13 years ago. Staff are friendly and knowledgeable. purchased it here almost 13 years ago. Staff are friendly and knowledgeable. More

Always professional, helpful, and best of all they have loaners. Great service, they are my go to Lexus for maintenance. loaners. Great service, they are my go to Lexus for maintenance. More

Great service. Friendly service team. Very knowledgeable. Very clean.. Derek was a great service advisor. Friendly service team. Very knowledgeable. Very clean.. Derek was a great service advisor. More

Very efficient and helpful. Great place to get car service and purchase a vehicle. Rick is the best. Great place to get car service and purchase a vehicle. Rick is the best. More

Check in was quick Service department sent video descriptions of services needed Good text communication descriptions of services needed Good text communication More

We’ve been loyal customers for over 10 years now. This dealership was BUILT on customer service. We have always been treated like we were in a small town and the dealership owner, service writer, mec This dealership was BUILT on customer service. We have always been treated like we were in a small town and the dealership owner, service writer, mechanics and the car porters, were all gonna see us in church on Sunday….good honest, caring people. We have owned Mercedes Benz and BMW automobiles and on both occasions were treated like second class citizens because our car was a middle of the road model….and their repair costs were extraordinary! We have NEVER had that feeling, from Tustin Lexus. Great cars - great service. More

This is a beautiful dealership inside and out. The service department always has someone there to greet you immediately. My wife and I have been going to Tustin Lexus for over 27 years and we have The service department always has someone there to greet you immediately. My wife and I have been going to Tustin Lexus for over 27 years and we have owned 4 Lexus vehicles over that time. Rick Massucci has been our service representative for about 20+years. He has been a great person to deal with and is a truly wonderful ambassador for the Tustin Lexus company. If you're in need of a good service representative, I can't recommend anyone better to help you than Rick. More

My car was serviced in a timely manner. Rick, the service agent that helped me was very friendly and knowledgeable. I would highly recommend Tustin Lexus! Rick, the service agent that helped me was very friendly and knowledgeable. I would highly recommend Tustin Lexus! More

Always great and convenient service. Staff is friendly and knowledgeable. E have been bring our cars here for years. Staff is friendly and knowledgeable. E have been bring our cars here for years. More