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Tustin Lexus - Service Center

Tustin, CA

4.8
825 Reviews
Call Service Center (714) 544-4800

825 Reviews of Tustin Lexus - Service Center

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June 17, 2024

Excellent service and appreciate the fast/professional service. Thank you Anthony and Paula. Thank you More

by Anthony
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Derek Kincebach
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 18, 2024 -

Tustin Lexus responded

Hi Anthony, we're happy to hear you had such a positive experience with our team! Please let us know if there is anything else we can do for you; we are more than happy to help!

June 16, 2024

Good impression for first time at this dealer, I will be back for my next service. More

by Thuy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Evan Nguyen
Report | Print
Jun 17, 2024 -

Tustin Lexus responded

Hi Thuy, we are very happy we could provide you with a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

June 15, 2024

Customer friendly, great service and fast! Always able to make an appointment that fits my schedule!!!! More

by pwihongi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jorge
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Jun 16, 2024 -

Tustin Lexus responded

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

June 13, 2024

Pleased with attention and willingness to discuss my engine issue,loaner while repaired. Faithful Customer. More

by dt424642
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul
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Jun 15, 2024 -

Tustin Lexus responded

Hi, thank you again for taking the time to let us know how we did. We hope you have a great day!

June 12, 2024

Rick, my service writer, was great! The work was excellent. I was very pleased with my experience. More

by Jsmith
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick Massucci
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 13, 2024 -

Tustin Lexus responded

Hello, thank you; we appreciate your feedback! Please don't hesitate to reach out if there's anything additional we can do for you.

June 12, 2024

Convenient dealer location. Easy to get an appointment. Technician was courteous and helpful. Service was done in time and I was notified promptly. More

by zalm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Evan
Report | Print
Jun 14, 2024 -

Tustin Lexus responded

Hi Zalm, thank you for sharing your positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

June 10, 2024

Evan was great to work with! He’s on top of everything. He provided great customer service. Definitely going back to him again on my next service. More

by lindamatsunaga
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Evan Nguyen
Report | Print
Jun 11, 2024 -

Tustin Lexus responded

Hi, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

June 09, 2024

Tustin Lexus is honest and the technicians are very professional. They even thrown in a in and out car wash. I also like their wanting lounge. I love their coffee and hot chocolate More

by Old lady
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick and Allen service dept
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Jun 10, 2024 -

Tustin Lexus responded

Hello, thank you; we appreciate your feedback! Please don't hesitate to reach out if there's anything additional we can do for you.

June 07, 2024

Keep tracking the services and provide you a loaner without hesitation. Will continue to bring my car to this place. More

by JennyLopez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul kim
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Jun 08, 2024 -

Tustin Lexus responded

Hi, we are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

June 04, 2024

Great service, facilities and employees. Thorough explanation of our needs and service requirements. Thank you Tustin Lexus. You're the best. More

by casablanco
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Evan Nguyen
Report | Print
Jun 07, 2024 -

Tustin Lexus responded

Hello, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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