Tustin Lexus - Service Center

This dealership has serviced my car several times. The work was done satisfactory each time. The work was done satisfactory each time. More

Excellent service! ! Rick in service is helpful, friendly and responsive. Took care of my car right away. ! Rick in service is helpful, friendly and responsive. Took care of my car right away. More

The service was excellent and the wait time was okay. I gave 4 of 5 stars because I had requested a loaner but no was informed after I got to the dealership that no vehicles were available. Other than th I gave 4 of 5 stars because I had requested a loaner but no was informed after I got to the dealership that no vehicles were available. Other than that, I was pleased. More

Service representative Evan is the best. He took good care of me and my vehicle repair. Updated me and the progress of the repair every step of the way. I would definitely return to this dea He took good care of me and my vehicle repair. Updated me and the progress of the repair every step of the way. I would definitely return to this dealership because of the professional service he provided. More

I had a scheduled appointment. They were prompt in helping me the moment I pulled in. They quoted a 90 minute wait and it was right on ( that included a car wash). They were prompt in helping me the moment I pulled in. They quoted a 90 minute wait and it was right on ( that included a car wash). More

Service is always prompt My advisor Evan Always courteous and professional. I have been satisfied courteous and professional. I have been satisfied More

Courteous staff and quick service. Easy process to make reservations. Does thorough job. Overall great customer experience. Easy process to make reservations. Does thorough job. Overall great customer experience. More

Worst service. Apart for being rude the service advisor only tried to ripped me off. They advertised a service price on line and would not give to you there. Only t Apart for being rude the service advisor only tried to ripped me off. They advertised a service price on line and would not give to you there. Only trying to sell you unnecessary services. BE CAUTIOUS More

Horrible experience— proceed with EXTREME CAUCTION! Went to this place for a service on my vehicle. In my opinion, the “service advisor” was very rude. Went to this place for a service on my vehicle. In my opinion, the “service advisor” was very rude. More

Same day service appointment. Rick was professional, quick to let me know when job was complete. Will come back again. Overall, good experience. Rick was professional, quick to let me know when job was complete. Will come back again. Overall, good experience. More