Tustin Lexus - Service Center

When I pulled up to the service area I was taken care of right away and then met with Rick to review my service needs. The service took 2+ hours to complete which was normal. I waited in the customer loun right away and then met with Rick to review my service needs. The service took 2+ hours to complete which was normal. I waited in the customer lounge while my car was serviced. The customer area was quiet and allowed me to do some work. More

The service adviser is courtesy, knowledgeable, and professional. He listens to customer need and provides good advice. The service was done before the estimated time. I am happy with the service . professional. He listens to customer need and provides good advice. The service was done before the estimated time. I am happy with the service . More

Great clean friendly dealership. I bought my lexus here and the best part is the service department especially Dennis Palacio. He truly cares about the customer and elevates the deal I bought my lexus here and the best part is the service department especially Dennis Palacio. He truly cares about the customer and elevates the dealership visit to another level. Because of him I am already test driving new cars at Tustin Lexus and planning to purchase more cars for my family. Kudos to Dennis. More

Dennis provided great customer service, easy to deal with, great price and delightful a experience. Will be back. with, great price and delightful a experience. Will be back. More

My car is back to new! !! The team at the Lexus service department did an absolutely amazing job. From start to finish, the entire experience was smooth, professional, and e !! The team at the Lexus service department did an absolutely amazing job. From start to finish, the entire experience was smooth, professional, and exceeded my expectations. More