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Tustin Lexus - Service Center

Tustin, CA

4.8
1,088 Reviews
Call Service Center (714) 544-4800

1,088 Reviews of Tustin Lexus - Service Center

Sort by
July 18, 2025

Paul(kim,Sungha) is very kind and made the experience comfortable. I highly recommend Paul for anyone. More

by kaka-kim
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kim, Sungha
Report | Print
July 18, 2025

Quick and very friendly. Was able to finish my car in a timely manner and was straight and to the point. More

by super51jimmy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wyatt
Report | Print
July 17, 2025

Fantastic quality service. The best and prompt. Communication is clear and timely. Supportive staff. Friendly More

by Kamy1221
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service rep
Report | Print
July 16, 2025

I had a great experience with the service center at Tustin Lexus; I received immediate help and didn't have to wait long at all. The staff were very professional and time-efficient. More

by katelyntngo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven
Report | Print
Jul 17, 2025 -

Tustin Lexus responded

Hi, we really appreciate your feedback! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

July 16, 2025

The obvious customer priority orientation at Lexus is delightful. Tony was all about helping me be comfortable and well served. Thanks for a great experience. More

by BudR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony
Report | Print
Jul 17, 2025 -

Tustin Lexus responded

Hello, we're happy you found our staff to be so supportive during your experience here at Tustin Lexus. If you have any further questions, please give us a call. We're always happy to help!

July 15, 2025

The dealership is good but the Call Center for service appts was terrible. Had no knowledge of service issues, time for service needed and was on hold 4.5 minutes. Service people at dealership were great More

by BR
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Rivera
Report | Print
July 15, 2025

Always helpful and on top of everything. So happy that they are close to my home! More

by Meena
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Derek Kincebach
Report | Print
Jul 16, 2025 -

Tustin Lexus responded

Hi Meena, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

July 14, 2025

Service Advisor Steve Rivera at Tustin Lexus was very helpful with my recent car repair work. More

by Zan
Recommend Dealer
Yes
Employees Worked With
Steve Rivera
Report | Print
Jul 15, 2025 -

Tustin Lexus responded

Hi Zan, we're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out if there's anything additional we can do for you.

July 13, 2025

Excellent service fast response and great staff. Recommend to anyone to come and service there car there More

by ssyelektronics
Recommend Dealer
Yes
Employees Worked With
Alex
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Jul 15, 2025 -

Tustin Lexus responded

Hi, thank you for sharing your positive experience! Thank you, and have a fantastic day!

July 13, 2025

Tustin Lexus’s service always meets my expectations. They give me a sense of trust and safety. More

by sanmong
Recommend Dealer
Yes
Employees Worked With
Wyatt
Report | Print
Jul 15, 2025 -

Tustin Lexus responded

Hi, we are very happy to have provided you with such a positive experience! If you have any further questions, please don't hesitate to reach out!

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