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Tustin Lexus - Service Center

Tustin, CA

4.8
853 Reviews
Call Service Center (714) 544-4800

853 Reviews of Tustin Lexus - Service Center

Sort by
February 22, 2025

Wonderful dealership, wonderful service, pleasant atmosphere! Steve Rivera took great care of me and my vehicle. More

by vlnvlaplar
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Rivera
Report | Print
February 20, 2025

Very good service; quick and nice area. Give 5 stars ⭐️ for evaluation. May come back for other services More

by Henry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ray Wood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 21, 2025 -

Tustin Lexus responded

Hello Henry, thank you; we appreciate your feedback! We are always more than happy to assist you if anything else comes up. Take care!

February 20, 2025

Always friendly and efficient. Keep you informed and have a great waiting area if you decide to stay while service is performed. More

by ronmeripol
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Rivera
Report | Print
Feb 21, 2025 -

Tustin Lexus responded

Hello, thank you; we appreciate your feedback! We are always more than happy to assist you if anything else comes up. Take care!

February 20, 2025

Dennis was very nice, knowledgeable and helpful. He explained the process to me. Would definitely like to work with him next service visit More

by denisepellegrini
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dennis
Report | Print
Feb 21, 2025 -

Tustin Lexus responded

Hi, thank you for your kind review; we are happy to pass along your comments to Dennis here at Tustin Lexus! We are always more than happy to assist you if anything else comes up. Take care!

February 20, 2025

Lovely,clean, courteous, timely, thoughtful, helpful, caring, caring prompt, friendly, would go there again. Definitely. More

by Mermaid 5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dennis and Ryan
Report | Print
Feb 21, 2025 -

Tustin Lexus responded

Hello, we appreciate you taking the time to leave us this feedback. If you're ever in need of more help, please let us know!

February 19, 2025

I have purchased 2 automobiles from Tustin Lexus and have been a client since 1999. I have always been pleased with the service. Now my server representative, Dennis, continues to offer great service. Thank More

by Carolinecochran1946
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Currently I do not know the managers.
Report | Print
Feb 21, 2025 -

Tustin Lexus responded

Hi, thank you for your kind review; we are happy to pass along your comments to Dennis here at Tustin Lexus! We are always more than happy to assist you if anything else comes up. Take care!

February 16, 2025

From the purchase to the service - we love this dealership! Our new favorite service rep is Steve. Great experience every time! More

by mmartindale2023
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ray Wood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 17, 2025 -

Tustin Lexus responded

Hi, we are pleased to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

February 16, 2025

Steve was so thoughtful and helpful! Will definitely be back. They were so efficient as well. Highly recommend! More

by Rachel R
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve
Report | Print
Feb 18, 2025 -

Tustin Lexus responded

Hi Rachel, we are very happy to have provided you with such a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

February 14, 2025

Nice accommodations when waiting, service advisor very friendly and willing to work with my budget within reason More

by Aileen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Rivera
Report | Print
Feb 17, 2025 -

Tustin Lexus responded

Hello Aileen, thank you; we appreciate your feedback! If you have any further questions, please give us a call. We're always happy to help!

February 13, 2025

Excellent service with. friendly and warm greetings. I cannot wait for up coming 10K service More

by pilapandet
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ray Wood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : James Olson
Report | Print
Feb 17, 2025 -

Tustin Lexus responded

Hello, we appreciate you taking the time to leave us this feedback. Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

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