Tustin Hyundai - Service Center

Service is always done in a thorough timely manner. The employees are always friendly and helpful and answer any questions or concerns that I may have regarding my vehicle. The dealership coupons are great employees are always friendly and helpful and answer any questions or concerns that I may have regarding my vehicle. The dealership coupons are greatly appreciated during these ecomonic times. More

OC Hyundai,.... new ownership and an awesome new mamagment ! I noticed as i dropped my car off for a simple service and i was "Greeted" by someone obviously in Management under the new owner. Key wo mamagment ! I noticed as i dropped my car off for a simple service and i was "Greeted" by someone obviously in Management under the new owner. Key word: GREETED!, . i have had my Hyundai for 10 years, dealing with the same location,.... and other than TRINA at the desk,. never so much as a smile or acknowledgment from anyone. Trina was what brought me back , time & time again. Very friendly and honest. Now,...the new owners/management??? Awesome. Simply put. I was greeted by Trina (as usual,.. with a smile), then when she was in back checking on my paperwork,... 2, ... yes, 2 different faces approached me i had never seen before and asked if they could help me in anyway. They were sincere, their smiles were genuine,..and i observed how they treated the "staff", behind a semi-closed glass door: friendly, smiling, and very welcoming ! I like the new 'changes' and attitudes . Very comforting. Ide`a given strong 5`s all down the scale,.... however, DEALER prices should be slightly more competitive with others. Dealers are always a bit steep . Work on THIS issue and ide bring my car in for more servicing whether it 'needed' it or not . More

Service Advisor: Mark Rodelo; Came in for the 11250 maintenance. Mark was very personable and professional. Received a little discount, although, I had left my $24.95+tax coupon for FS/Oil, filter chan maintenance. Mark was very personable and professional. Received a little discount, although, I had left my $24.95+tax coupon for FS/Oil, filter change & Lube at home; clean and comfortable waiting facility. More

Very friendly and professional try all the best to help customer save as much as he can ,car was fix as pronmise and run great event car is not buy from this dealer but they treat same as their customer an customer save as much as he can ,car was fix as pronmise and run great event car is not buy from this dealer but they treat same as their customer and warranty cover great ,service advisor and tecnician is well train. More

Typically, I would leave my car until the end of the day, but this particular occassion, I needed to have my 60k mile maintenance completed by 2:00pm (giving the Service Center approximate 3-hours notice). but this particular occassion, I needed to have my 60k mile maintenance completed by 2:00pm (giving the Service Center approximate 3-hours notice). I was willing to come back another day, but Mark had assured me that he would schedule a time for my car with the mechanic to have the maintenance done by 1:30pm, giving some wiggle room to 2:00pm. Sure enough, the service was performed on time and in addition the Hyundai coupons gave me approximately 40% off the additional parts. I think one of the great things about the Service was the pleasant smile and courtesy from both Mark and Trina - Thank you very much! More

Mr. Rodelo has been always professional and a great help, He's one of the reasons why I switched dealearships and continue servicing my Hyundai Santa Fe wherever he's working. The dealership has provided g He's one of the reasons why I switched dealearships and continue servicing my Hyundai Santa Fe wherever he's working. The dealership has provided good and solid service. I recommend the dealer and this particular associate. More

We brought our 2002 Sonata in with a frightening pull to the left and difficulty handling when braking. Trina was so patient with us and had the mechanics retry everything until the problem was solved and the left and difficulty handling when braking. Trina was so patient with us and had the mechanics retry everything until the problem was solved and car fixed, and Trina really worked well with us on a great price that we could afford!! That is so appreciated - thank you Trina!! More

I bought the Veracruz in 2007, at this dealership. I I bought the Veracruz in 2007, at this dealership. I have always returned for service. Trina makes me feel so welcome. She is an asset to your comp I bought the Veracruz in 2007, at this dealership. I have always returned for service. Trina makes me feel so welcome. She is an asset to your company. Twice the Veracruz has just stopped on me. Very scary. I have been told that it was a computer problem both times.........If it happens a third time I would sell the car............ More

I go there every 3,000 miles or so for regular service but I recently required extensive service on my Hyundai and they had my automobile for almost a month. I was concerned that my car would be declared but I recently required extensive service on my Hyundai and they had my automobile for almost a month. I was concerned that my car would be declared totaled or would never be the same again. Mark kept me apprised every step of the way whether it was about dealing with insurance company (State Farm-wonderful) or any other concern that came along while the dealership was on its way to giving me my car in better condition than prior to the incident. I have never received such wonderful service from any dealership over the years and Mark provides exemplary service and is a wonderful representative of the company. Another Hyundai dealership is closer to my home but I go the extra miles because of Mark and the wonderful service from OC Hyundai. More

This dealership is always so helpful when I need to get things done. I recently got a spoiler put on and full detailing/tune up on my car and I was extremely pleased with the service. Mark is always ther things done. I recently got a spoiler put on and full detailing/tune up on my car and I was extremely pleased with the service. Mark is always there when I go and he is very friendly and always gives me a good price and great service. More