Tustin Hyundai - Service Center

Everyone was very courteous and knowledgeable, especially Mark Rodelo, both over the phone and in person. He went above and beyond to make sure that my car was serviced timely and got it back to me looking Mark Rodelo, both over the phone and in person. He went above and beyond to make sure that my car was serviced timely and got it back to me looking clean and new. When he noticed a few spots on my car, he took it upon himself to get them off before I drove away. I will definitely come back to him for my Hyundai services. More

- had my 2011 sonata SE washed at this dealer couple of weeks back. They cleaned it professionally spotless. I was amazed to see my car that shining just like a brand new car. I was very impressed by their weeks back. They cleaned it professionally spotless. I was amazed to see my car that shining just like a brand new car. I was very impressed by their service. More

First time at this facillity and I must say that the friendliness and truthfulness of Mr. Aguilar was outstanding. He was very honest and fully answered my quetions concerning my car. First time with friendliness and truthfulness of Mr. Aguilar was outstanding. He was very honest and fully answered my quetions concerning my car. First time with a Hyundai and first time at this dealership. I was very satisfied. Viola Pena More

My experience at the Tustin dealership was good. The My experience at the Tustin dealership was good. The employees who helped me were friendly and informative. The work was done in a timely manner. My experience at the Tustin dealership was good. The employees who helped me were friendly and informative. The work was done in a timely manner. More

I have been to the service department several times and they hve always exceeded my expectations. Martin had my 2011 Sonata's oil change and car wash turned around in less than 45 minutes without even maki they hve always exceeded my expectations. Martin had my 2011 Sonata's oil change and car wash turned around in less than 45 minutes without even making an appointment. They have a top notch service group. More

Martin has the ability to deliver superior customer service. He takes care of the customer and wants to make the visit a positive visit to the dealer. His customer service attention to detail is great service. He takes care of the customer and wants to make the visit a positive visit to the dealer. His customer service attention to detail is great. We appreciate his attention to detail and his service level. More

My wife & I have been Dealing with Mark for over 5 years. 1st with Douglas Hyundai in Irvine, CA then with Douglas Hyundai in Santa Ana & now with him at OC Tustin Hyundai. He has always treated us li years. 1st with Douglas Hyundai in Irvine, CA then with Douglas Hyundai in Santa Ana & now with him at OC Tustin Hyundai. He has always treated us likw we just bought a new Hyundai when, in fact, I drive a 2005 Sonata & my wife drives a 2006 Sonata. No matter what our vehicle needs, "we call Mark & take the car to him for his knowledgeable, professional & courteous service & know we'll never be flim flamed or gouged. More

Such an easy and enjoyable experience every time I go. The service staff is incredibly friendly and professional, and always answer any question I have. The service staff is incredibly friendly and professional, and always answer any question I have. More

7/30/11 This is not the first time I've been to the 7/30/11 This is not the first time I've been to the dealer. Hence, this survey is based on several visits to the service department. They have a 7/30/11 This is not the first time I've been to the dealer. Hence, this survey is based on several visits to the service department. They have always been cordial and professional. I own a 2009 Sonata GLS. I came in for a scheduled engine oil and filter change. I expressed my concern that when I brake at 40 to 50 mph, the front end shimmies and you can feel it on the steering wheel. I already had a front-end alignment done, replaced the rotors, new tires ... but still had the same problem. I suspected that I had bad ball joints and steering links. Very expensive !!! The corrective action recommended by the mechanic was to resurface the rotors and replace the brake pads. I had my doubts ... but said O.K. . The proof was in riding the car ... works like a charm ! Saved me money also. Great job ! More

This is one of the best dealerships I have ever done business with. I highly recommend them. I bought my 2007 Santa Fe from Douglas Hyundai with was bought out by Tustin Hyundai. They have the same empl business with. I highly recommend them. I bought my 2007 Santa Fe from Douglas Hyundai with was bought out by Tustin Hyundai. They have the same employee's and great service. I only wish they weren't so far from my home. More