Tustin Hyundai - Service Center

Continued excellent service Since purchasing my 2011 Hyundai Sonata in January 2011 I've been bringing in my car for regular servicing here at O.C Tustin Hyundai. In the past fiv Since purchasing my 2011 Hyundai Sonata in January 2011 I've been bringing in my car for regular servicing here at O.C Tustin Hyundai. In the past five and a half years Tustin Hyundais service advisors especially David and Trina in addition to their many great mechanics have kept my car running and looking like brand new. Still get compliments being a 5.5 year old vehicle is a testament to Hyundai's quality from the build of their vehicles to the quality of theirs dealerships. My experience being this dealer. More

I love the service department While my daughter was buying a new car at this dealership over the weekend, I had my 2010 Elantra in to a mechanic for repair. My mechanic called an While my daughter was buying a new car at this dealership over the weekend, I had my 2010 Elantra in to a mechanic for repair. My mechanic called and said that I had a transmission issue. Since I should still be under warranty, I stepped over to repair and made an appointment for Monday morning. I knew I was in for a lengthy visit so I arranged for a ride home and told David that I was being realistic and I knew that it was going to be a while before he had any news on the car. He mentioned that if i really did have a transmission issue that it "should" be covered by warranty. I left my car hoping for the best. David called me this morning and let me know that my repair would be covered by warranty. YAY ME! I've been to this service department several times even though there is another Hyundai dealer closer to my home. The service advisers keep their customers informed about the status of their vehicles and they've never lost my vehicle (as I've had happen 3 times at the dealer closer to my house). Everyone is so friendly and helpful. I always stress out when I have to visit a service department for repairs and they're seriously so helpful that I tend to worry less when they have my car. More

Great Overall Experience! Bill is an amazing salesman and customer service representative. He made our experience a pleasure, and we feel confident that everything is taken ca Bill is an amazing salesman and customer service representative. He made our experience a pleasure, and we feel confident that everything is taken care of with respect and integrity. He went out of his way to make us feel comfortable and part of the Tustin Hyundai family. Thank you, Bill!!! More

Honest, Fair and Fun Experience for 10 years here I own 3 Hyundai's and the service group here takes of all of them wonderfully. Martin, Trina and their manager Gary always put the customer first. I I own 3 Hyundai's and the service group here takes of all of them wonderfully. Martin, Trina and their manager Gary always put the customer first. I see this not only with myself but with how they treat other customers also. It's a great place to take your car for service. Not typical of most car dealerships service groups where they try to rip you off. More

There are other Hyundai dealerships around the area where I live but I choose to driver a little further for the customer service at OC Tustin Hyundai. The service has always been top notched and makes me fe I live but I choose to driver a little further for the customer service at OC Tustin Hyundai. The service has always been top notched and makes me feel like a valued customer every time I need to get a service done. Martin has always displayed professionalism and great product knowledge and also gets me in and out to get on with my day. Even my friends and family who have bought Hyundai vehicles from other dealerships in the past, I refer them to OC Tustin Hyundai for services because of great customers service experience. An experience like this deserves to be recognized! Great job Martin and OC Tustin Hyundai Team!! Definitely recommended! More

Trina is fantastic. She is friendly, knowledgeable and "goes to bat" for you. Nothing but praise for Trina and overall experience. I own many Hyndai cars bought at other dealers but I take them to Tust "goes to bat" for you. Nothing but praise for Trina and overall experience. I own many Hyndai cars bought at other dealers but I take them to Tustin Hyndai for service because of the trust I have in their quality of service. More

Wow...great experience. At 7:40 am I had a sudden opening in my calendar...so I used Hyundai Blue Link "Service LInk" command from my car to see if I could schedule my 7500 mile service. The Blue Li opening in my calendar...so I used Hyundai Blue Link "Service LInk" command from my car to see if I could schedule my 7500 mile service. The Blue Link agent booked my appointment at OC/Tustin Hyundai for 8am. I arrived at 7:59am...by 8:03 my car was already being serviced. A sat in a comfortable, clean and quiet waiting room and got a of email catch up work done. A little less than an hour later...Jeff came to tell me my car was done, oil changed, tires rotated...even washed and vac'd. I got a receipt and a vehicle inspection showing that everything was done and that my car was checked , fluids filled, etc. All for a very fair price. This kind of service makes life easy. Thanks team. More

Mark is always friendly and easy to work with. I use the waiting room as an office when I have the car serviced and Mark respects that time and ensures that my service is done in a time frame that does not waiting room as an office when I have the car serviced and Mark respects that time and ensures that my service is done in a time frame that does not take away from my productivity. More

the people are friendly and go above and beyond in every way. frank the one washes my car to troy to manages and all the service managers are the best. my dad works for nissan but i have a hyundai and love way. frank the one washes my car to troy to manages and all the service managers are the best. my dad works for nissan but i have a hyundai and love it More