850 Reviews of Tustin Hyundai - Service Center
Bryan was an outstanding tech rep. He kept me informed throughout the month-long replacement of the 2019 Kona transmission. We had some good laughs about the bright yellow Kona loaner He kept me informed throughout the month-long replacement of the 2019 Kona transmission. We had some good laughs about the bright yellow Kona loaner and he was very helpful in getting my phone to re-pair after the servicing was completed. I highly recommend Tustin Hyundai. More
Friendly and honest staff. That’s all you can ask for when getting your car serviced, which is hard to find. I’ve jumped around from different dealerships around OC due to horr That’s all you can ask for when getting your car serviced, which is hard to find. I’ve jumped around from different dealerships around OC due to horrible service and rude service advisors (Laguna Niguel Hyundai and Tuttle Click Irvine Hyundai), and so far have had the best experience and customer service at Tustin Hyundai. More
Thank you to both Martin and Bryan in making my overall service experience great, this included discussing repairs needed for my genesis coup, cost estimate, and getting all items and recalls done in same service experience great, this included discussing repairs needed for my genesis coup, cost estimate, and getting all items and recalls done in same day. They were customer service oriented - 5 stars More
This is the most incredible, phenomenal excellent and outstanding dealership I have ever experienced. I leased the ionic 6 sedan from the Irvine Center, Hyundai Robert, the manager was excellent. However outstanding dealership I have ever experienced. I leased the ionic 6 sedan from the Irvine Center, Hyundai Robert, the manager was excellent. However, when I brought my wife’s car to have a service there the service rep was horrific his attitude dismal. I have bought 8 Hyundai’s and I’ve never experienced someone like this. It was a blessing in disguise. We’ve never been to the Tustin Auto center Hyundai I was shocked at how incredible the service was and how attentive everyone was from the person that took my information from the car and took it to be serviced in the back to AJ who wrote up the service I was so amazed at these people that I changed my mind. I was so disgusted with the Rep. . I wish I had his name and Irvine auto Hyundai. Oh yeah, ,Tuttle Click Hyundai in Irvine auto center that we were planning to trade in my wife’s car and where I purchased my ionic six, sometime in the summer we planned to trade in my wife’s car her ELANTRA we went to Hyundai Tustin auto first experience to have het car serviced was some issue that needed to be addressed they took care of it beautifully. The same day could not believe it, but what blew me away and impressed me was the true care and concern and the attentiveness that was so amazing by this that I convince my wife let’s trade in your car now let’s give the sale to this dealership and to these people, AJ recommended Ivan the sales rep who was awesome and we made the deal ionic 6 that I brought in for service. It was a recall Tustin auto Hyundai took care of that. I waited, and they also did thorough inspection. They took care of everything could not believe the updates that AJ was sending me unbelievable, customer care service. They even sent a video of the mechanic with my car and him showing explaining that everything was done in the inspection went well. Everything was good and they took care of the recall issue, I will only go to this dealership for leasing or purchasing cars. I have had eight Hyundai‘s since 2008. I will never go anywhere else. I will recommend them to all my friends and coworkers this dealership separates themselves from all others in hindsight, I must thank the customer service rep at ,Tuttle Click Hyundai for being so pathetic which led us to this phenomenal most beautiful and greatest customer care service dealership, and sales experience I’ve ever had since I’ve been driving as an 18-year-old since f5 stars is the highest I can give without question 5 stars I wish I could give it 10 More
Tustin Hyundai is the supreme of all Hyundais in Southern California! I bought my 2013 there and moved to LA shortly after but I ALWAYS take my car there because their service, care, friendliness, and unders California! I bought my 2013 there and moved to LA shortly after but I ALWAYS take my car there because their service, care, friendliness, and understanding is incomparable to any of their LA dealerships (and trust me, I've tried several). I had to recently TOW my car in from LA and after several failed attempts of getting a tow truck to get me to my appointment on time, Tustin Hyundai was so accommodating and flexible on still getting me taken care of. Shoutout to Brian and Greg in service for always being honest and so timely in their responsiveness. I always feel taken care of when I'm working with either or both of them. Hyundai may have a warranty until 10 years or 100,000 miles but the representatives at Tustin Hyundai continue to care and deliver remarkable service for years and miles on after. THANK YOU! More
I brought my Sonata to Tustin Hyundai Dealer for an engine warning light on issue and a coolant problem. With the help from David Kim, all the issues were resolved perfectly. I appreciate the prompt an engine warning light on issue and a coolant problem. With the help from David Kim, all the issues were resolved perfectly. I appreciate the prompt and courteous support from my Service Advisor, David Kim and service team members. More