850 Reviews of Tustin Hyundai - Service Center
I’ve been bringing my car as well as my daughters for service here for years. Trina and Martin take care of us in the service department and are super nice. The customer service at this location can’t be service here for years. Trina and Martin take care of us in the service department and are super nice. The customer service at this location can’t be beat. And as we all know, customer service can make or break a business. They also seem to be well stocked on parts so you won’t wait forever for a part to come in. I needed a new splash shield/guard and they had one in stock for my car. You can’t go wrong by bringing your car to Tustin Hyundai. 16 Auto Center Dr, Tustin Ca. Ask for Trina. She’ll take care of you! More
My first 5,000-mile multi-point inspection service experience was outstanding. The staff was friendly, texted me when my car was ready with a video summary of the inspection results plus a written rep experience was outstanding. The staff was friendly, texted me when my car was ready with a video summary of the inspection results plus a written report, and completed it faster than I expected. More
was helped by Tony Kim, everything went smoothly for my multi point inspection and even got a coupon for a free car wash! Thought it was super cool that the technician sends you a video of when your servic multi point inspection and even got a coupon for a free car wash! Thought it was super cool that the technician sends you a video of when your service is complete describing what they worked on. Definitely recommend this location, great customer service from the appointment setup (shoutout to Cynthia!) to actually getting the service done. More
I had originally gone to a Hyundai dealer that was closer to our house for an issue we were having with our Genesis. We were not treated well and the dealer refused to take care of our problem. We happ to our house for an issue we were having with our Genesis. We were not treated well and the dealer refused to take care of our problem. We happened to be driving by the Tustin dealership and stopped by just to see if they had the same perspective as the other dealership. I spoke to Frank Moreno and he was able to take care of us on the spot. I would give the dealership 5 stars even if Frank wasn’t able to solve our problem simply because he was courteous and listened. Tustin Is a little further for us but will be our new dealership for any further repairs and service. Thank you Frank Moreno. More
As always, I was treated courteously and friendly. Bryan is one of the most helpful and friendly sales/customer service people I have ever encountered. It is always a pleasure to work with him, and of Bryan is one of the most helpful and friendly sales/customer service people I have ever encountered. It is always a pleasure to work with him, and of course the work was done quickly and correctly. More
Everything about the experience was top notch. Loved having an appt that was honored. Took less time than anticipated..everyone seemed knowledgable about the process. I will definitely return. Loved having an appt that was honored. Took less time than anticipated..everyone seemed knowledgable about the process. I will definitely return. It was not where I purchased the car but that didn’t matter. Best service ever. More