Tustin Hyundai - Service Center

Every time I bring my car I get excellent service no matter who helps me, and I’m always expecting something to go wrong but nope. matter who helps me, and I’m always expecting something to go wrong but nope. More

The service department was great! Junior was very helpful, they were really communicative, and my car is in great shape. I will definitely be coming back. Thanks so much for your help Junior was very helpful, they were really communicative, and my car is in great shape. I will definitely be coming back. Thanks so much for your help! More

Fernando and the team here are top notch; very helpful and communicated in detail about my car’s needs. and communicated in detail about my car’s needs. More

Elsa in the Service department was exceptionally welcoming, extremely efficient and professional. The entire service department was quick to attend to everyone and continuously updated their patrons welcoming, extremely efficient and professional. The entire service department was quick to attend to everyone and continuously updated their patrons on the their progress. A++++Service all the way!!! More

Bryan helped me so much through a very long process! He was always pleasant and offered clarity in any miscommunication! He always found the fastest and most convenient way to assist me! His professiona He was always pleasant and offered clarity in any miscommunication! He always found the fastest and most convenient way to assist me! His professionalism is obvious in the way he handles customers! Thank you for making it such a great expierence for me! Big shoutout to Bryan and the team for the excellent service! More

Tustin Hyundai service department does a great job servicing and maintaining my 2020 Palisade. They are extremely responsive to each of my concerns. I have a closer Hyundai dealership to my home but servicing and maintaining my 2020 Palisade. They are extremely responsive to each of my concerns. I have a closer Hyundai dealership to my home but feel traveling to Tustin Hyundai is warranted. More

For more than 8 years, Mr. DAVID KIM has been my service advisor, and it is his care, concern, knowledge, efficiency and courtesy that have kept me a loyal customer. While it's DAVID KIM has been my service advisor, and it is his care, concern, knowledge, efficiency and courtesy that have kept me a loyal customer. While it's a given that a well-managed, customer friendly dealership employs skilled car repair technicians who can accurately diagnose and repair (my experience is that Tustin Hyundai does), the point of contact for the customer is that person who walks out to your car, greets you, and takes you inside to discover (or confirm) the reasons for your visit. Does that person follow up? Call to keep the customer informed about progress? Check in immediately if there are problems? EXPLAIN exactly what is being done, and why? This communication and attention to detail is what makes the difference. Many dealerships can provide service. But can they also provide a positive experience that makes a customer feel valued and respected? DAVID KIM does exactly that. He is well-spoken, patient, genuinely kind, extremely knowledgeable, and demonstrates in both word and deed that it matters to him what kind of experience his customers have. He inspires TRUST. Just seeing him come out the door when I drive up makes me smile. He is an absolute gem! Now that I've bought a NEW Hyundai, I will look forward to more years of dealing with David and his associates at this dealership. More