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850 Reviews of Tustin Hyundai - Service Center
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August 18, 2023
Greatest customer service (FERNANDO AND ERICK) Fernando kept his word and took care of my car situation. A great satisfaction with the resolution from your staff and on my next purchase or service, I’ll wi kept his word and took care of my car situation. A great satisfaction with the resolution from your staff and on my next purchase or service, I’ll will come to Tustin Hyundai first. Thank you. More
by vicomorenoo
Employees Worked With
Fernando and Erick
August 17, 2023
In 35+ years of having dealt with a variety of car dealerships and their service departments, I have literally never had a better experience - not even in the olden days when "service" was a thing. Br dealerships and their service departments, I have literally never had a better experience - not even in the olden days when "service" was a thing. Bryan and his Service Dept. team were absolutely amazing. And this was no minor service. Earlier this year I'd purchased a low mileage (former lease, under 20K mi.) Certified 2020 Kona from dealer in LA. Less than 30 days / 1,000mi. later a "check engine" light ultimately signaled that per a Hyundai Tech Service Bulletin I needed a new engine (thankfully under manufacturer's warranty). Bryan and his Hyundai Tustin Service Department team took care of everything for me. Bryan answered my every question (and I had a bunch), provided me with a nice loaner, they ordered and installed my brand new engine, finished the job early and Bryan communicated with me every step of the way. They were phenomenal! With my new engine now broken in she's still purring like a kitten and I am so thankful for the excellent service I received from Bryan and the Tustin Hyundai team. I will never go elsewhere with my Kona. More
by Rixsite
Employees Worked With
Bryan Matsumura
August 15, 2023
Fernando was great and very thorough with my whole service. Thanks for making an appointment with me so quickly. I appreciate the time and effort you gave! service. Thanks for making an appointment with me so quickly. I appreciate the time and effort you gave! More
by JJ
Employees Worked With
Fernando
August 14, 2023
Great service and Friendly staff at the service department! I was provided a free Lyft home in a timely manner. Pick up was easy. Facility was new and clean. department! I was provided a free Lyft home in a timely manner. Pick up was easy. Facility was new and clean. More
by surfchiva
Employees Worked With
Service department. Junior
August 09, 2023
All the people I talked to were very respectful and communicated very well. They were very organized and thorough. I had a great experience with them. They figured out why my oil was leaking after seve communicated very well. They were very organized and thorough. I had a great experience with them. They figured out why my oil was leaking after several attempts with another dealership. Brian was so very kind and a pleasure to work with. Thank you Brian! More
by 4jen
Employees Worked With
Brian in the Service Department.
