850 Reviews of Tustin Hyundai - Service Center
This is a great place to take you car for regular required service and warranty issues. Thank you Bryan for going above and beyond to make sure the Lithium battery issue was resolved. required service and warranty issues. Thank you Bryan for going above and beyond to make sure the Lithium battery issue was resolved. More
Thank you for great service of my headlights! Fast and friendly crew here! Service was exceptional today! The work was done quicker than expected! Keep up the great teamwork! Fast and friendly crew here! Service was exceptional today! The work was done quicker than expected! Keep up the great teamwork! More
Great prices and excellent customer service. Will recommend to all my friends to send their car needs here. Will recommend to all my friends to send their car needs here. More
Great dealership and services. A littlbackgroundnd before providing my review. I had taken my car to another dealer a month ago, and they wanted to charge me $500 to replace my A littlbackgroundnd before providing my review. I had taken my car to another dealer a month ago, and they wanted to charge me $500 to replace my battery because it was going bad/dying. Now my battery is completely dead, and I came into Tustin Hyundai to buy a new battery at the parts department. This is when I was greeted by Elsa at the service department. She offered me a drink (water) and asked how she could help me. I told her I needed to buy a new battery because my battery was dead, and I had been jump starting it each time I turned the car off.. She took me to the parts department. I asked her if it wasn't the battery under warranty? I provided her the milage and year of my car (2022 Ioniq 5), and she responded it should be. After checking the computer and confirming, she told me I needed to update a couple of firmwares as well. She accepted the car to update the firmwares and replaced the battery even though I didn't have an appointment. I was also provided a rental car while my car was being repaired. Tustin Hyundai repaired my car within one day, and I was able to pick up the car the following day. I have to give Elsa and Tustin Hyundai two big thumbs-up. They saved me $500 for warranty work that another dealer was going to charge me for. Thank you!!! All my future services will be at Tustin Hyundai because they have proven to be honest and provide great services. More
Fantstatic service department ! Visitors due to emergency issue on vacation in SoCal. Without an appointment, checked in car committing to report back later in day. Provided vide Visitors due to emergency issue on vacation in SoCal. Without an appointment, checked in car committing to report back later in day. Provided video report on vehicle problem and loaner until repair parts arrived. Highly communicative and incredible service. Far better than local service in NorCal. Come back when visiting SoCal any time. More
I actually live in Anaheim close to another Hyundai Dealership and have been traveling to Tustin Hyundai for years because of the outstanding service that they offer! Not only do they give me great ser Dealership and have been traveling to Tustin Hyundai for years because of the outstanding service that they offer! Not only do they give me great service, but they also save me hundreds of dollars because they don’t try to fix something that is not broken! They make sure they only fix what you need fixed! But believe you me, when they stop giving the type of service I require, I will stop going back to them! More
This time I dealt with Brian in service and he was awesome, so quick to get on the job and respond and make sure I was satisfied with the work. In the past I dealt with Frank who also had amazing cust awesome, so quick to get on the job and respond and make sure I was satisfied with the work. In the past I dealt with Frank who also had amazing customer service. So honestly I highly will and would recommend the service department to anyone. Whether you bought your car there or not you are treated so good and fair. Their work and customer service goes above and beyond. More