850 Reviews of Tustin Hyundai - Service Center
Came in for service at Tustin Hyundai and was taken care of by David Kim. He was exceptional with welcoming us and had our recall taken care of within 45 mins. I was very pleased with the level of professio of by David Kim. He was exceptional with welcoming us and had our recall taken care of within 45 mins. I was very pleased with the level of professionalism and care at Tustin Hyundai. More
The service dept is amazing. Down to the people who check in ur car to the rep that takes all the info from u. Fast, efficient customer service. And very impressed of the video t Down to the people who check in ur car to the rep that takes all the info from u. Fast, efficient customer service. And very impressed of the video text of the health of ur car and with video explanation. I will now buy all my Hyundais from them. Thank you for excellent customer service all around. More
When we first walked into Tustin Hyundai I felt as though I was in an Apple Retail store. The welcome by Dennis (who became our salesman) was friendly, very respectful and courteous. We now have two Hyundai I was in an Apple Retail store. The welcome by Dennis (who became our salesman) was friendly, very respectful and courteous. We now have two Hyundai vehicles; a 2023 Nexo and a 2023 Ioniq 6. Both are trouble free and the after sale customer service is exceptional. In addition , the service department treats us like “VIP’s.” We are treated like we are the most important customer of the day each time we visit Patterson Tustin Hyundai. Without any reservations I strongly recommend Tustin Hyundai for all of your automotive needs! Russell & Grace Curtiss More
Great service, very helpful and friendly staff. I got a car wash coupon and they reminded me it's gonna rain this weekend, so save the car wash after the rain, so thoughtful! I got a car wash coupon and they reminded me it's gonna rain this weekend, so save the car wash after the rain, so thoughtful! More
David Kim was excellent Service Advisor. He prepared complimentary rental, for estimate service of $1K+. He gave me Ionic5 that no need be recharge upon return. The tech also send few video He prepared complimentary rental, for estimate service of $1K+. He gave me Ionic5 that no need be recharge upon return. The tech also send few videos of the services while being performed. That was the first I seen. The services were completed earlier than estimated time and less than estimated cost. Great work and services! More
Service was excellent. All of your customer service personal were very helpful. Service on my car was handled efficiently and quickly All of your customer service personal were very helpful. Service on my car was handled efficiently and quickly More
This dealership has the best customer service, from the time I called to make the appointment to the day of the service. I was greeted promptly and courteously upon arrival. The person that processed me time I called to make the appointment to the day of the service. I was greeted promptly and courteously upon arrival. The person that processed me after check in said it would be a couple hours but both my cars were completed much earlier. They even fixed a tangled seat belt that would not retract properly. I received texts upon completion along with the mechanics providing a video explaining their work and any recommendations. Always love going to this dealership for service. More