Tustin Hyundai

All the people at OC Hyundai are great. Thank you Jon, Dong, Phil, Roland, and Troy for all your help. These guys went all out to make sure I was happy. I couldn't have asked for more. I visited a few oth Dong, Phil, Roland, and Troy for all your help. These guys went all out to make sure I was happy. I couldn't have asked for more. I visited a few other Hyundai dealers before purchasing at OC Hyundai and I recommend this dealer over any other dealer. They definitely take care of their customers. More

OC Hyundai,.... new ownership and an awesome new mamagment ! I noticed as i dropped my car off for a simple service and i was "Greeted" by someone obviously in Management under the new owner. Key wo mamagment ! I noticed as i dropped my car off for a simple service and i was "Greeted" by someone obviously in Management under the new owner. Key word: GREETED!, . i have had my Hyundai for 10 years, dealing with the same location,.... and other than TRINA at the desk,. never so much as a smile or acknowledgment from anyone. Trina was what brought me back , time & time again. Very friendly and honest. Now,...the new owners/management??? Awesome. Simply put. I was greeted by Trina (as usual,.. with a smile), then when she was in back checking on my paperwork,... 2, ... yes, 2 different faces approached me i had never seen before and asked if they could help me in anyway. They were sincere, their smiles were genuine,..and i observed how they treated the "staff", behind a semi-closed glass door: friendly, smiling, and very welcoming ! I like the new 'changes' and attitudes . Very comforting. Ide`a given strong 5`s all down the scale,.... however, DEALER prices should be slightly more competitive with others. Dealers are always a bit steep . Work on THIS issue and ide bring my car in for more servicing whether it 'needed' it or not . More

Mark was great. I told Mark that I did not hwv much time for my service call and needed to leave within an hour. He went right to work on my car and got me out in 45 minutes. All done with a smile and ext for my service call and needed to leave within an hour. He went right to work on my car and got me out in 45 minutes. All done with a smile and extreme professionalism. I have another Hyundai dealership next to my office but OC Hyundai will be my dealership for service. Great job Mark More

This agency knows how to sell cars! The staff I worked with were respectful, polite, not pushy, prompt, knowledgeable, and so willing to go the extra mile to make me happy. I'm not THAT hard to please bu with were respectful, polite, not pushy, prompt, knowledgeable, and so willing to go the extra mile to make me happy. I'm not THAT hard to please but I can get difficult sometimes. I cannot say enough good things about them. They got the car color I wanted, double checked everyhing on the invoice, and prepped the car so nicely. I am recommending OC Hyundai to my friends. Our company cars are Sonatas and we could not be happier with the overall performance of the cars. I think I got a great deal. More

Typically, I would leave my car until the end of the day, but this particular occassion, I needed to have my 60k mile maintenance completed by 2:00pm (giving the Service Center approximate 3-hours notice). but this particular occassion, I needed to have my 60k mile maintenance completed by 2:00pm (giving the Service Center approximate 3-hours notice). I was willing to come back another day, but Mark had assured me that he would schedule a time for my car with the mechanic to have the maintenance done by 1:30pm, giving some wiggle room to 2:00pm. Sure enough, the service was performed on time and in addition the Hyundai coupons gave me approximately 40% off the additional parts. I think one of the great things about the Service was the pleasant smile and courtesy from both Mark and Trina - Thank you very much! More

Service Advisor: Mark Rodelo; Came in for the 11250 maintenance. Mark was very personable and professional. Received a little discount, although, I had left my $24.95+tax coupon for FS/Oil, filter chan maintenance. Mark was very personable and professional. Received a little discount, although, I had left my $24.95+tax coupon for FS/Oil, filter change & Lube at home; clean and comfortable waiting facility. More

Andrew and his management team were very responsive to my needs. They did not have the car I wanted, an AWD Santa Fe, but they managed to located one in Ontario and Andrew went to pick up the car for me. The needs. They did not have the car I wanted, an AWD Santa Fe, but they managed to located one in Ontario and Andrew went to pick up the car for me. Their customer service was excellent. A good bunch of folks to work with. Thanks. Simon More

Very friendly and professional try all the best to help customer save as much as he can ,car was fix as pronmise and run great event car is not buy from this dealer but they treat same as their customer an customer save as much as he can ,car was fix as pronmise and run great event car is not buy from this dealer but they treat same as their customer and warranty cover great ,service advisor and tecnician is well train. More

I called up several Hyundai dealerships to try to get a quote in writing so I could compare prices. All the other dealerships wouldn't give me a quote unless I came in. I did visit one other dealership b quote in writing so I could compare prices. All the other dealerships wouldn't give me a quote unless I came in. I did visit one other dealership but they refused to go lower with their offers unless I promised to buy it that day. In contrast, Jon at OC Hyundai immediately did everything I asked, without asking me to agree to anything. I quoted him a price from carsdirect.com and asked if he could beat it by sending a better deal to me via fax. Wow, did he beat it! I got an insanely good deal with excellent financing on a 2010 Elantra, with the exterior and interior colors I wanted. I didn't have to haggle at all. And, he quoted me a really competitive price for the 2011 Sonata as well. The dealership also provides all sorts of goodies for their customers, like free car washes any time Monday through Friday, and free lunches on Saturday. They also donate to charity every time a new car is sold. This place is awesome, and I highly recommend it. More

Dealership handled our sale efficiently and with utmost professionalism. We are impressed by all the ongoing customer service perks the dealership offers after you purchase from them. For instance, free ca professionalism. We are impressed by all the ongoing customer service perks the dealership offers after you purchase from them. For instance, free car washes, oil changes for the first 36,000 miles, etc. The staff were very respectful and polite. We didn't feel pressured, which made it a pleasant experience. The only area less than good or great was the price, it was challenging to negotiate the price, and I feel like we were told some of the price would be knocked down but then it wasn't. More