Tustin Hyundai

I have been to the service department several times and they hve always exceeded my expectations. Martin had my 2011 Sonata's oil change and car wash turned around in less than 45 minutes without even maki they hve always exceeded my expectations. Martin had my 2011 Sonata's oil change and car wash turned around in less than 45 minutes without even making an appointment. They have a top notch service group. More

Martin has the ability to deliver superior customer service. He takes care of the customer and wants to make the visit a positive visit to the dealer. His customer service attention to detail is great service. He takes care of the customer and wants to make the visit a positive visit to the dealer. His customer service attention to detail is great. We appreciate his attention to detail and his service level. More

My wife & I have been Dealing with Mark for over 5 years. 1st with Douglas Hyundai in Irvine, CA then with Douglas Hyundai in Santa Ana & now with him at OC Tustin Hyundai. He has always treated us li years. 1st with Douglas Hyundai in Irvine, CA then with Douglas Hyundai in Santa Ana & now with him at OC Tustin Hyundai. He has always treated us likw we just bought a new Hyundai when, in fact, I drive a 2005 Sonata & my wife drives a 2006 Sonata. No matter what our vehicle needs, "we call Mark & take the car to him for his knowledgeable, professional & courteous service & know we'll never be flim flamed or gouged. More

Such an easy and enjoyable experience every time I go. The service staff is incredibly friendly and professional, and always answer any question I have. The service staff is incredibly friendly and professional, and always answer any question I have. More

7/30/11 This is not the first time I've been to the 7/30/11 This is not the first time I've been to the dealer. Hence, this survey is based on several visits to the service department. They have a 7/30/11 This is not the first time I've been to the dealer. Hence, this survey is based on several visits to the service department. They have always been cordial and professional. I own a 2009 Sonata GLS. I came in for a scheduled engine oil and filter change. I expressed my concern that when I brake at 40 to 50 mph, the front end shimmies and you can feel it on the steering wheel. I already had a front-end alignment done, replaced the rotors, new tires ... but still had the same problem. I suspected that I had bad ball joints and steering links. Very expensive !!! The corrective action recommended by the mechanic was to resurface the rotors and replace the brake pads. I had my doubts ... but said O.K. . The proof was in riding the car ... works like a charm ! Saved me money also. Great job ! More

This is one of the best dealerships I have ever done business with. I highly recommend them. I bought my 2007 Santa Fe from Douglas Hyundai with was bought out by Tustin Hyundai. They have the same empl business with. I highly recommend them. I bought my 2007 Santa Fe from Douglas Hyundai with was bought out by Tustin Hyundai. They have the same employee's and great service. I only wish they weren't so far from my home. More

Martin always tries to be accommodating. He is always polite and courteous. Ever since his arrival in the service department things have improved. I am very happy to see that Hyundai listens to it's cust polite and courteous. Ever since his arrival in the service department things have improved. I am very happy to see that Hyundai listens to it's customers, and takes action. More

We are a return customer. We have owned three hyundai automobiles and currently own two - a 2007 Sonata and 2005 Tuscon. We have been very pleased with the Service Department, in particular Mark Rodelo, automobiles and currently own two - a 2007 Sonata and 2005 Tuscon. We have been very pleased with the Service Department, in particular Mark Rodelo, who makes are service visit very pleasant. He is diligent about obtaining quality of service and the best cost for us. We are very satisfied customers and I would definitely recommend OC Tustin Hyundai to anyone looking for a Hyundai. Elaine Kral More

Mark did a great job on my warranty issue. Got an appointment right away. Fix was prompt and complete. Mark seemed pretty serious - needs to smile a little more. appointment right away. Fix was prompt and complete. Mark seemed pretty serious - needs to smile a little more. More

Mark Rodelo worked very hard to find a replacement item in time for my trip to Los Angeles. My work was covered under the warranty and I was very happy with the results. in time for my trip to Los Angeles. My work was covered under the warranty and I was very happy with the results. More