Tustin Hyundai

Carlos was very helpful, knowledgeable, and friendly. I highly recommend Carlos anyone looking to lease a car. Thanks Carlos! Channie I highly recommend Carlos anyone looking to lease a car. Thanks Carlos! Channie More

There's nothing in this world that is frustrating, exhausting - yet thrilling and exciting than car shopping. At the beginning of our car buying journey, we shopped around at other dealerships (Toyot exhausting - yet thrilling and exciting than car shopping. At the beginning of our car buying journey, we shopped around at other dealerships (Toyota, Kia, Honda, etc) to narrow down the "it" car. Our last stop was this Hyundai and we were greeted by Marcos- who was super welcoming and actually treated us like we were humans. We test drove the Tucson and that quickly became our "it" car. We left to do more research and decided we wanted the 2024 Hyundai Tucson Limited Hybrid - so we cast our net to all the dealerships in the O.C. and nearby LA County locations. We tried to go back to Marcos, but unfortunately he was on vacation and the guy that was helping us wasn't as attentive and it didn't feel like he cared about landing the sale but when Marcos came back, he tried to get us on board but unfortunately the car he had in stock had gray interior and we wanted the black interior so we decided to go with the dealership that had the car we wanted. Unfortunately, our experience with Cerritos Hyundai was distasteful and unprofessional, so we reached back out to Marcos and told him to let us know when he had the Tucson with the specs we wanted in stock and in response, he managed to get the exact car we wanted from another dealership, honored his original offer and had it ready for us to come in the next day and he even spent 40 minutes past the dealership's closing time to patiently go over all the car safety and media features with us! If you need a great deal and above and beyond customer service, go see Marcos!! More

Impressed with every aspect of service. The communication was excellent, the issue with my vehicle was explained in detail and the repair was completed same day. On top of that the staff The communication was excellent, the issue with my vehicle was explained in detail and the repair was completed same day. On top of that the staff was very friendly. Definitely recommend!! More

Last week we had a great experience at Tustin Hyundai. Carlos was so efficient and easy to deal with. He was able to get the car we wanted on the same day with the best pricing and very transparent. He we Carlos was so efficient and easy to deal with. He was able to get the car we wanted on the same day with the best pricing and very transparent. He went above a beyond and we greatly appreciated it. The next day Roeben was amazing at helping us understand all the car tech and finance got us in and out quickly. I have bought cars at BMW, Mercedes, Tesla,Honda, and this was the best experience yet. More

Tustin Hyundai has set a new standard for dealerships, incorporating specific modern practices at every step, but especially differentiating themselves at the start of the buying process—no wonder they dr incorporating specific modern practices at every step, but especially differentiating themselves at the start of the buying process—no wonder they draw people in! Rooben, an exceptionally experienced and responsive salesperson, efficiently secured my 2024 Kona EV SEL in black. He collaborated quickly with finance, responding to my offer through email and text, respecting my preferred method of communication. Achieving the exact price I wanted on the first try? It happened within minutes - the easiest and best deal, surpassing all other dealerships within 100 miles. Shawn and ZK in finance played key roles in making this unmatched deal happen. They maintained transparency, showed incredible respect, and added valuable perks. The camaraderie among the sales staff and the absence of pressure make Tustin Hyundai a classy, unrivaled choice. Rooben presented a frictionless car-buying experience, making it impossible to consider any other dealership. The two-hour drive from LA was absolutely worth it. Rooben allocated time to walk me through all the features of the car despite the busyness of dealerships during EOY. He even called me a couple of days after when he wasn’t feeling well to see how I liked the car. Rooben is the best! I later found my lease is almost within the top 5th percentile - such an excellent deal! I'm grateful and relieved to have found this dealership knowing I don’t need to go anywhere else. See you in three years! More