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Tuscaloosa Hyundai

Tuscaloosa, AL

2.9
300 Reviews

3831 Hargrove Rd E

Tuscaloosa, AL

35405

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Showing 300 reviews

September 04, 2024

Worst experience I have ever had in a car dealership! Do not buy here if you want to trust the people you do business with. More

by Alhutt
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Trent Wright
August 31, 2024

I wanted a manual, Elantra N. There was only one within five hundred miles of Tuscaloosa. David C. got me the car, gave me an excellent trade-in allowance, and I drove away in my More

by jbiggs
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
David C., Barry B., Brooke M.
April 25, 2024

I really enjoyed my service provider Layla Crump. She was a great help helping me to purchase some tires a few weeks ago and also helping me with my oil change today. Highly recommend her for your se More

by Tshara1989
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Layla Crump
April 05, 2024

My adult child bought a brand new Hyundai and took the car to be serviced at this dealership. I was seriously looking into buying a Hyundai because of how pleased my child was with the vehicle. Because More

by prcousins
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Eddie
March 30, 2024

They have now had my car for 6 days I don't know what's wrong with my car no one bothers to call me about my car no one has told me when I'm going to get my car back they're holding my car hostage. More

by Duff
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mike
January 16, 2024

Unfortunately I had to select at least one star! I gave them $3000 after supposedly fixing my car to now I am starting legal proceedings against them because they are refusing to correct the mistak More

by tm6586
Recommend Dealer
No
Employees Worked With
Trey, Ed
August 09, 2023

I took my car in to be serviced. I had an appointment and it still took 3 and half hours. Then they didn’t reset the service light or put on the valve stem caps. I went back in to be More

by Ehest4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Brooke Meissner and David Clements
July 22, 2023

My visit at this dealership was enjoyable, everyone was nice and very helpful. I purchased a 2023 that had been the dealership's loaner vehicle. Everyone was super helpful and nice. Jeremy worked More

by terriswick
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeremy was very helpful and helped me get the price I wanted on my new car and for my trade in
July 05, 2023

If I could give negative stars I would. First off, the new car I was looking to buy was dead when we went to test drive it. They told us to come back and it would be running. We went back t More

by TandCSnow
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Debra Dillon
August 27, 2021

Paid down payment to hold car and then two months later when it came. Went to buy car and do trade in. Was not even offered what kelly blue book had my trade in for. Totally low balled. Manager did not eve More

by Kristin
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Sales manager
Aug 27, 2021 -

Kristin responded

Terrible service

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