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Turnersville Kia

Sicklerville, NJ

4.4
2,283 Reviews

2900 Black Horse Pike

Sicklerville, NJ

08081

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Showing 2,283 reviews

January 20, 2011

We just got through a bankruptcy, didn't want to come in and haggle. Almost all the work was done via internet and telephone. I literally went in, signed a few papers and drove away! With three young chil More

by twinglemom
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marc Narciso, Mark Narciso
Mar 11, 2011 -

Turnersville Kia responded

Thank you so much for your kind review! I am so happy to hear you had a great experience here. Any questions you have, feel free to contact me or Mark. Best regards, Rebekah Marine Internet Sales Manager Turnersville Kia (856) 875-5600

October 27, 2010

My salesman Mark Narcisco was very nice and was not high pressure. There was not a lot of haggling and while I really hate car shopping, this was not a bad experience. There was a long wait once the deal More

by mcarney412
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Narcisco, Mark Narciso
October 20, 2010

I purchased a car about 3 weeks ago. One of the tires and the wiper blades failed inspection today. The paperwork I was given (and what I was told) said that the car had been inspected and that everything ch More

by yeesi
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
John
Oct 20, 2010 -

Turnersville Kia responded

I'm terribly sorry to hear you had an unsatisfactory experience here at Turnersville Kia. We pride ourselves in the way we treat our customers, so it's important to us that we handle your situation with care. I have your sales person and the managers working hard to make sure you and your vehicle are taken care of properly. We apologize for the inconvenience and we appreciate your feedback. Rebekah Marine Internet Sales Manager (856) 875-5600 netmanager@kiakrazy.com

Oct 22, 2010 -

Turnersville Kia responded

Lisa, We want to solve this problem and we are more than happy to take care of you and your vehicle, but you need to stop by our dealership. Our service records indicate that the vehicle was given new wiper blades and the tires were checked to ensure that they would pass state inspection. If this is not the case, and we are in error, please bring in your state inspection form and we will gladly make the necessary repairs. We hope to repair our relationship with you and we are willing to do anything within reason to accomplish this goal. Thank you, Rebekah Marine Turnersville Kia Internet Sales Manager (856) 875-5600 netmanager@kiakrazy.com

Oct 26, 2010 -

Turnersville Kia responded

Lisa, We've tried reaching out to you several times to fix this problem, and you have continued to ignore our requests to bring in your vehicle. In addition, this is my 3rd time responding to you through your posts and I fail to see any response on your end. We'd be more than happy to make any repairs if you simply bring in the state inspection report showing that it failed. According to our service records, we checked the tires and put in new wiper blades. Also, I am not sure why the cold pizza would be a factor in your bad experience here, but we do our best to accomodate our customers. Best regards, Rebekah Internet Sales Manager (856) 875-5600

August 10, 2010

The entire staff is very helpful and polite. I would refer this dealership again, what a friendly atomsphere. salesman was great. i took my mother in law there to buy a car an suv she loves it.i would More

by devils301
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
mark narciso, Mark Narciso
August 05, 2010

My salesperson was Mr Forte, and he met all the needs I had and his service was quicker than any other dealer I have been to. He had a pleasant attitude and advanced knowledge of the vehicle I wanted to p More

by mfauver
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anthony Forte
August 04, 2010

When we were looking for a minivan for our growing family we looked at the Kia first since they are the most affordable. We also had the added bonus of a pleasant car buying experience. george was extremel More

by jenibeni227
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
George Smith
August 04, 2010

My husband and I were on a budget and Skip made sure that we found the right vehicle and were happy with the payments. I would highly recommend a friend to buy from your dealership. We were very impressed. W More

by sedona4disney
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Skip Wallace, Skip Wallace
July 22, 2010

I would not hesitate to return to this dealership for a future purchase or recommend anyone to go there. They were informative, friendly, professional and i didn't get any of the salesman bull crap. The More

by hilliard
Customer Service
Recommend Dealer
Yes
Employees Worked With
3
July 21, 2010

The staff at the dealership were extremely courteous and professional.I had a very pleasurable experience.All of the staff treated me with respect and sincerity in the negotiation process.GREAT GUYS!!!I wil More

by tomtanski
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe Siegle Joe Burgo Mike Burgo, Joe Siegle
July 17, 2010

The whole crew at Turnersville Kia go out of their way to create a friendly, comfortable atmosphere. They have a great selection of vehicles in stock and our salesman went through dozens of his inventory to More

by ljliljoe69
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark, Mark Narciso
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