
Turnersville Kia
Sicklerville, NJ
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John is GREAT! He got everything in order for me and I was in and out in 30 minutes with the perfect car for me. The sales process was wonderful.....especially with not having a lot of time to spend goin was in and out in 30 minutes with the perfect car for me. The sales process was wonderful.....especially with not having a lot of time to spend going back and forth to the dealership. John did three quarters of the process over the phone with me, so all I had to do was walk in and sign. If you need to buy a car and don't have a lot of time in this fast paced society.....but need a car dealership that is RELIABLE......John at Turnersville Kia has you covered!!!!! More
In May 2011 I purchased a new Kia Sorrento that I love driving. Unfortunately, I can't say that my purchasing experience invokes the same feelings. Dominic (saleperson) gave excellent service. He was acco driving. Unfortunately, I can't say that my purchasing experience invokes the same feelings. Dominic (saleperson) gave excellent service. He was accomodating and knowledgeable despite being new to the dealership. My problems came when the finance dept. "forgot" to apply a rebate which caused me to have to return to complete new paperwork. I was offered the bi-wkly payment option and as of this date 7/14/11 the bi-wkly debit from my account continues to be incorrect. It still does not reflect the additional rebate that was given when I purchased the vehicle. I spoke with both the manager and "Dana" (of the finance dept.) and neither was able to correct this problem. I won't recommend this dealership to any of my friends and family. I'll continue to work on correcting this problem with the payment company on my own. More
My partner and I decided on a Friday evening that we would try once again to purchase the Kia Soul. Long story short- by 6pm on Saturday, we were driving home in our Certified Pre-owned Kia Soul. Our would try once again to purchase the Kia Soul. Long story short- by 6pm on Saturday, we were driving home in our Certified Pre-owned Kia Soul. Our experience was just completely positive from the moment we arrived. We had wanted the Kia Soul ever since they rolled off the assembly line! Unfortunately, we ended up with the "higher rated" (boring) Toyota. Well then we started getting mail from dealers all over the area saying that the value of our Toyota had actually increased. First time we thought it was just a way to get customers in the door, but then we read an article in the NY Times about the situation with the Toyotas. After the tragedy with the earthquake/tsunami, Toyota cannot keep up production to meet the demand. Coupled with the fact that people simply aren't buying new cars like they used to, and we came to realize that it is actually a real trend, and that the value of our car would not continue to increase for very long until they dropped back. So, it was time for us to trade it in for what we really wanted in the first place- the KIA SOUL!! We were so lucky to find out that they only had 2 Pre-Owned on the lot. One was green (no thanks) and the other was silver. From the moment we saw it, we knew! I told our Sales Rep (Domenic) to start paperwork while we took her out for a spin. I had already test drove a brand new Kia Soul a few months ago at the Cherry Hill Kia- but decided to not buy there for several reasons. The main reason was just that I didn't like the typical "sales push" we experienced there. But everyone at Turnersville Kia was awesome. They went out of their way by staying late on a Saturday. Not so sure if that would have happened at another dealership. Who knows. But I do know that they close at 6, and we got there at 4:30. Test drove at around 5pm, and by 6 we had agreed on the deal and started signing papers. They could have told us that we would have to give them time to get the paperwork done, and get the bank approval. I even had to call the insurance company which took a while, and they were very patient. They were willing to wait and stay late on a Saturday just so we can drive home in our new car. I think Dom knew that's what we wanted! These Kia Souls are so hot, they can't keep enough on the lot! In fact, the one we got hadn't even been detailed yet, but it was clean enough for us to drive home!! So Dom just told us to do what WE wanted to do. So we said we wanted to drive it home! He got everything ready, and had us make an appointment to get it detailed later in the week. Very flexible. Very nice, and very professional. I am also in a sales-related job, so I know the importance of customer service. I was treated how I treat my clients, and it felt great! Thanks guys! We LOVE our Kia Soul- and we are so glad everything worked out the way that it did. Funny thing about our Kia when we got the CarFax report (which we were told Turnersville Kia doesn't even stock pre-owned vehicles that have accident history) but we noticed that our car was initially delivered in NJ and somehow ended up in West Virginia, and then here she is back home in Jersey where she belongs!! More
I made my deal with Mike Seidenbeg via text messages and I recommend it to everyone!! I first called the dealership and spoke to Mike and told him what I was interested in. The rest was done via text. I I recommend it to everyone!! I first called the dealership and spoke to Mike and told him what I was interested in. The rest was done via text. I didn't have to stop my life to make a car deal with multiples calls on the phone. Plus, Mike came in on his day off to sign the papers. I was in and out within a half hour of signing the papers and driving away in my cute 2011 KIA Soul. He was able to get the exact 2011 Kia Soul I wanted after searching the area. I can't say enough about Mike Seidenberg and this dealership. After a horrible experience with a Cherry Hill KIA dealer, this was a pleasure. Plus, my son loves the Kia Soul because of the hamster commercials. More
I jackie had a good time buying my car at kia of turnersvill. The people there were great. They answered all my questions I had. I would go back there to buy my next car. turnersvill. The people there were great. They answered all my questions I had. I would go back there to buy my next car. More
Rebekah Marine helped correct any issues I was having with the dealership. I appreciate she made the effort to contact me and we could work things out. with the dealership. I appreciate she made the effort to contact me and we could work things out. More
Rebekah was GREAT she went above and beyond what was expected! It is so hard today to find someone like her who really wants to help! While others just go through the motions of everyday work. She was expected! It is so hard today to find someone like her who really wants to help! While others just go through the motions of everyday work. She was in constant contact with me via telephone, email & text messages trying to work out a number I would be happy with. It was unfortunate that a final satisfying number was not reached due to my financial situation. In the future I would purchase a vehicle from Rebekah and recommend anyone to contact her when looking for a new car. More
Buying a new car is a big decision and Joe Siegle and Kia made the experience very nice... So easy and quick... I have recommended this dealer to a few at work. made the experience very nice... So easy and quick... I have recommended this dealer to a few at work. More
Referred to Turnersville Kia by a good friend of mine. Although I went in looking for a pre-owned car, I ended up leasing a brand new 2011 Kia Optima. I love it! There was no sales pressure there, which i Although I went in looking for a pre-owned car, I ended up leasing a brand new 2011 Kia Optima. I love it! There was no sales pressure there, which is hard to come by in most places. They treated me like family, and not just some customer. I will recommend Turnersville Kia to all of my friends. They are great! I HIGHLY RECOMMEND TURNERSVILLE KIA!! More
I was a first time car buyer and because of my unreliable transportation I had to do a lot of online research. I needed a lot of assistance because I had many questions on pricing, deals, credit, down paymen transportation I had to do a lot of online research. I needed a lot of assistance because I had many questions on pricing, deals, credit, down payment, vehicles, and warranty. Thank goodness for Rebekah. She was so friendly and available at any time. While other dealers bragged on the vehicles available alone, Rebekah gave me information on the models, warranty, special offers, and also the quality. To be honest I wasn't very familiar with Kias so I wasn't too comfortable. But she made it comfortable and so easy to speak to. The friendliness at the dealership actually felt real and not an act. I love turnersville kia now and their krazy kia days. Even taken friends to go see cars who never imagined on owning a kia. More