
Turnersville Kia
Sicklerville, NJ
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I went into Turnersville Kia strictly to test drive the Sorrento, but drove away in a new Optima EX. I am in my late 40's and have had several car buying experiences in my life. Some good, but many not so Sorrento, but drove away in a new Optima EX. I am in my late 40's and have had several car buying experiences in my life. Some good, but many not so good. My experience at Turnersville Kia, and with Jim LaFlam specifically, was a genuine pleasure. Unfortunately, Jim is not listed on the employee listing here yet or I would have selected him. He was very patient with my indecisiveness and listened to what I wanted and did everything he could to get me into a vehicle that suited my needs. Jim was the first person I met walking into the dealership and his friendly demeanor put me at ease immediately. In my experience, I am usually ready for an onslaught of typical sales tactics and am on the defensive. Jim is a genuine guy and seemed to truly care about my needs ahead of the sale. I had a couple of minor snafus that occurred after sale, but the dealership handled everything professionally and with sincere concern for making things right. Each person I dealt with was very friendly, concerned with making me happy and honest: Jim LaFlam, Mark Narciso, Mike Burgo, Kevin Sampona and Nicolle Burgo. I really did not expect this kind of experience, and I cannot recommend this dealership or Jim LaFlam highly enough. This is the first truly pleasurable car buying experience I've ever had! More
After sadly realizing our 2005 Sedona was just too old to rely on anymore, I wandered into Turnersville Kia wondering if maybe mommy could swing a newer model on her part-time salery without involving dad! W rely on anymore, I wandered into Turnersville Kia wondering if maybe mommy could swing a newer model on her part-time salery without involving dad! Well, John came up to me and my daughter on the lot, I blurted out I was in a mood and could he either tell me to get over myself or show me something I might like! (who does that?) Anyway, I really only wanted another Sedona and he showed me a certified pre-owned that more than fulfilled my expectations! Less than 20 minutes later I was given a payment option, I returned later that afternoon to test drive her and the next afternoon I brought her home! The entire process, if you added it all together, took maybe an hour and a half! I have never had a more pleasant, no-pressure experience at a dealership. The entire staff was friendly, they offered pretzels and drinks for my daughter (and me), I never felt like they were pulling any fast-ones....just a FABULOUS EXPERIENCE!!! When's the last time you heard that from somebody at a dealership? I also appreciated John's honesty. I had asked why some of the pre-owned models were on the lot and there was one van in particular he knew everything about because he had originally sold it and knew it's service records and more importantly, the real reason it was on the lot! That made all the difference to me. I don't know about the rest of you but there's no tree growing in our back yard covered in money so when you invest in something like a vehicle your family is going to be riding in for some time you want to make sure you know everything about it......and thanks to John I do! Don't hesitate to use this dealer! They are NOTHING like the others.... More
We recently purchased a new car at Kia, Turnnersville. We were recommended my a family member to purchase from Turnnersville, because of there ability to process deals and customer service. Our sales per We were recommended my a family member to purchase from Turnnersville, because of there ability to process deals and customer service. Our sales person was Mr. Jim LaFlam, he listened to what we needed and was able too provide us with what we wanted. Mr. LaFlam was professional and very helpful in our decision. Kia of Turnnrsville was pleasant to walk into without feeling overwhelmed by the process of buying a car. We would recommend the Turnnsville dealer to anyone looking to buy a car. They have great customer service and the sales associate was phenomenal!!! More
This was a pleasant car buying experience. Everyone was friendly and knowledgable. I especially enjoyed the fact that there was no pressure. I would recommend this dealership to my friends. friendly and knowledgable. I especially enjoyed the fact that there was no pressure. I would recommend this dealership to my friends. More
Staff member was friendly, but wanted too much down payment besides great credit score and a trade in vehicle.very disappointed.got vehicle that nite elsewhere,no down.dealership payment besides great credit score and a trade in vehicle.very disappointed.got vehicle that nite elsewhere,no down.dealership More
Tony Forte was very accomodating. Appreciated the lack of high pressure tactics. When service needs arive, am wondering what the experience might be at a different dealership. of high pressure tactics. When service needs arive, am wondering what the experience might be at a different dealership. More
Very friendly and only looked out for my best interest. Not your average dealership. Would recommend them any day! Wonderful experience! Joe Siegel is the best! Not your average dealership. Would recommend them any day! Wonderful experience! Joe Siegel is the best! More
I came into Kia of January 2012 to buy a new Kia soul. It was my first car purchase so I was very excited. After finding the car that I wanted wasn't available in NJ at the time, John worked hard to find It was my first car purchase so I was very excited. After finding the car that I wanted wasn't available in NJ at the time, John worked hard to find me my dream Soul. I've had my car for 3 months now and I love it. This dealership was very nice and John was very honest and upfront about everything. I definetly recommend this dealership! More
this is are 2nd new car we bought from Joe Siegle, we told him what we wanted and what we can afford and he made it happen. I will by my next car from him also. Joe Sponheimer told him what we wanted and what we can afford and he made it happen. I will by my next car from him also. Joe Sponheimer More
John tried very hard to get me the exact car I wanted. After waiting awhile he found it for me. He kept me informed as to the progress of finding it and I feel he went beyond what a salesman would do. I f After waiting awhile he found it for me. He kept me informed as to the progress of finding it and I feel he went beyond what a salesman would do. I feel he is trustworthy, personalbe, and a great person. I enjoyed my experience with KIA of Turnersville and would recommend them to everyone. Thanks again John! More