Turnersville Kia
Sicklerville, NJ
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Customer service from Ed along with everyone at Turnersville KIA has been horrible. Ed has not returned my phone call since January. I trusted him as you do when you are making such an important pu Turnersville KIA has been horrible. Ed has not returned my phone call since January. I trusted him as you do when you are making such an important purchase! Megan from the finance department had me come in a month after to “resign” the papers. I stupidly trusted she was doing right by me, especially with her 10 years of Navy service, and honestly she went so fast with all of the paperwork I don’t know what I did or did not sign. When car engine seized, Vince Melfi was very nice on phone and told me to have the car towed to the dealership so they can see what they can do for me. After car was there it was a different story. No return calls and the new engine will be $6500. After car was towed to turnersville KIa, I went into the dealership to check on this. Both Ed and Megan looked the other way. I was extremely uncomfortable the way everyone was acting. Justin told me my engine was in, that there was no cost and my rental car would me ready on Monday. When Monday came, Mike from service told me that was for another customer. I have a long list of phone logs to the dealership. This entire experience At Turnersville Kia has me extremely upset. I have never seen a copy pass the buck more, through each other under the bridge and simply have no teamwork. The runaround has had me so upset as well. More
This car dealership is the greatest, Joshua was our sales rep and he went over and beyond to help us get into a new Optima. And thanks for the mangers for all there help getting us a new lease. This is our s rep and he went over and beyond to help us get into a new Optima. And thanks for the mangers for all there help getting us a new lease. This is our second Optima, and we will be getting a third from Kia of Turnersville. Great people, Thanks so much for helping us. JoAnn & Billy Louis More
We always have a wonderful experience at Kia! Josh was great and really worked hard to get us a deal. He was professional and honest during our experience here. This is the 3rd time buying at Kia and we w great and really worked hard to get us a deal. He was professional and honest during our experience here. This is the 3rd time buying at Kia and we will definitely be back! More
Just drove home in my 2020 Kia Sorrento! I love it! Scott was so knowledgeable and helpful! Thanks so much Scott! A very easy process! Scott was so knowledgeable and helpful! Thanks so much Scott! A very easy process! More
Ed was very interested in helping me and my daughter pick out a new car. He let my daughter be involved in the process and asking her opinion making sure she approved as well. He was very personable and I ha out a new car. He let my daughter be involved in the process and asking her opinion making sure she approved as well. He was very personable and I had a great experience. More
Anthony Kingsley and Ryan were able to get us a great deal on a new lease. Kept it within our budget while getting the features we wanted. deal on a new lease. Kept it within our budget while getting the features we wanted. More
Working with Anthony was awesome. He is very knowledgeable about the vehicles and it shows that he is a people person and works well with the public. knowledgeable about the vehicles and it shows that he is a people person and works well with the public. More
o went to Kia this morning and was treated like family and my visit was great awesome staff awesome salesman I would most definitely be going back to your dealership and my visit was great awesome staff awesome salesman I would most definitely be going back to your dealership More
Our second purchase and we are very satisfied as usual ED goes above and beyond to give us what we want we highly recommend him 👍🏽 goes above and beyond to give us what we want we highly recommend him 👍🏽 More